Role Overview:

We are seeking a dynamic and results-driven

Strategic Account Manager

to join our Sales Team, focused on driving business growth in

Thailand

The ideal candidate will be responsible for selling our innovative enterprise solutions and services to business enterprises and government organizations.

This role requires a self-motivated professional with a passion for sales and the ability to build strong relationships with clients. You will be instrumental in identifying new business opportunities, managing key accounts, and ensuring that our clients receive exceptional service.

Reporting To:

The Strategic Account Manager will report directly to the

Group Chief Operating Officer, Country Managing Director

or

Head of Sale

This position requires close collaboration with regional leadership, the marketing team, and other key stakeholders to align sales activities with overall business strategies.

Reports to:

Group Chief Operating Officer, Regional Sales Director or Head of Sale

Direct Reports:

None (individual contributor role, with potential for team leadership in the future)

Job Descriptions:

1.

Business Development and Sales:

• Identify and target potential clients within the business and government sectors, evaluating their needs and positioning our products and services as the optimal solution.
• Actively pursue new sales opportunities through cold calling, networking, and leveraging social media platforms.
• Establish and nurture relationships with prospects, understanding their business challenges and recommending tailored solutions to meet their needs.
• Prepare and deliver compelling presentations that clearly articulate the value of our products and services, leading to successful sales closures.

2.

Account Management:

• Maintain and strengthen relationships with existing clients by providing ongoing support, information, and guidance, ensuring high levels of client satisfaction.
• Identify opportunities to upsell and cross-sell additional products or services, contributing to revenue growth and client retention.
• Act as the primary point of contact for key accounts, addressing customer inquiries and resolving issues promptly to maintain long-term partnerships.

3.

Market Research and Strategy:

• Stay informed about industry trends, market activities, and competitor offerings, using this knowledge to inform sales strategies and product recommendations.
• Analyze market conditions to identify new opportunities for growth and recommend product enhancements that align with client needs.

4.

Sales Reporting and Documentation:

• Prepare regular reports on sales activities, progress against targets, and market feedback, providing insights to the broader team and leadership.
• Assist in the preparation and submission of project tenders, sales proposals, and other required documentation, ensuring accuracy and professionalism.

5.

Team Collaboration and Participation:

• Work closely with the Marketing team to develop and execute sales campaigns, including participation in exhibitions, conferences, and other promotional events.
• Collaborate with colleagues to share insights, strategies, and best practices, contributing to the overall success of the sales team.
• Support team members by stepping in to assist with tasks or challenges as needed, fostering a collaborative and results-oriented team environment.

6.

Negotiation and Deal Closure:

• Lead negotiations with potential clients, working to close deals that meet both client and company objectives.
• Handle client objections and challenges with confidence, providing solutions that address concerns while maintaining positive relationships.

Job Requirements:

Education:

• Bachelor's degree or master's degree in Marketing, Business Administration, or a related field.

Experience:

• Minimum of 4-5 years of experience in sales, with a proven track record of achieving or exceeding sales targets.
• Experience in the IT or digital industry is highly advantageous.

Skills and Competencies:

• Strong experience in client presentations, with the ability to sell value-based solutions that address organizational needs.
• Excellent communication and interpersonal skills, with a proven ability to build and maintain strong client relationships.
• Strong negotiation skills, with a problem-solving attitude and the ability to address customer requests and issues in a timely manner.
• Familiarity with CRM software and sales management tools.
• Availability to travel as needed to meet clients and attend industry events.

Behavioral Traits:

Self-Motivated and Driven

: Demonstrated ability to work independently, take initiative, and drive sales growth with minimal supervision.

Team-Oriented

: A collaborative team player who contributes to the success of the team and supports colleagues in achieving common goals.

Resilient and Persistent

: Ability to overcome challenges and setbacks, maintaining focus on achieving sales targets.