Key Accountabilities

• Analyze existing business and operational work processes in GoT to identify inefficiencies, bottlenecks, process gaps, and improvement opportunities.

• Lead business process mapping, value stream analysis, and process re-engineering initiatives.

• Develop, maintain, and standardize work processes, procedures, and governance frameworks across functions.

• Facilitate cross-asset alignment to ensure consistency in operational practices and process execution.

• Promote continuous improvement methodologies, including Lean, Six Sigma, and Operational Excellence principles.

• Support the design and implementation of digital solutions, automation tools, and workflow optimization technologies.

• Ensure business processes are digitization-ready and aligned with digital transformation roadmap

• Act as a change agent to drive adoption of new digital and AI-enabled ways of working.

• Facilitate workshops, process reviews, and stakeholder alignment sessions.

• Develop communication materials, process documentation, and training content to support work process improvement across GoT assets.