ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Teamwork, Industry trends

ประเภทงาน:

งานประจำ

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

ทักษะ:

Project Management, Data Analysis, Excel

ประเภทงาน:

งานประจำ

• Strategy: Support the development and execution of the company s sustainability strategy, roadmaps, and targets to advance ESG goals and deliver measurable impact..
• Communication: Develop and implement the sustainability and ESG communication strategy; craft impactful communication materials (e.g., press releases, digital content, and stakeholder updates); and support top management with speeches, briefing notes, and strategic talking points to strengthen credibility and trust..
• Data Management & Disclosures: Manage the company s ESG database and lead the prepar ...
• Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders to foster collaboration and amplify impact..
• Project Integration: Partner with cross-functional teams to drive high-impact sustainability projects and embed best practices into core business processes and daily operations..
• Bachelor s or Master s degree in Sustainability, Communications, Engineering, Environmental Studies, Business Administration, or related fields.
• 8-12 years of experience in sustainability, ESG communications, stakeholder engagement, or a related field is preferred.
• Proven track record in developing communication strategies and delivering quality materials for diverse stakeholders.
• Strong knowledge of ESG reporting frameworks and standards, including SEC s 56-1 One Report, GRI Standards, IFRS S1 & S2, FTSE Russell ESG Scoring and DJSI Corporate Sustainability Assessment.
• Experience in cross-functional collaboration and project management in complex organizational settings.
• Proficiency in spoken and written English (TOEIC >750) and native-level Thai.
• Skills & Knowledge.
• Sustainability & Industry Expertise: Strong understanding of ESG frameworks and reporting standards, with the ability to monitor global trends and industry developments, particularly in shopping mall, retail, and real estate sectors, and translate them into actionable strategies..
• Data analysis: Proficient in analyzing datasets, extracting insights, and proposing practical solutions..
• Communication: Excellent communication and storytelling skills, with the ability to translate complex ESG topics into clear, engaging messages.
• Collaboration & Influence: Strong interpersonal and coordination skills, with proven ability to work across functions and influence stakeholders to drive change..
• Project Management: Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously..
• Technical Proficiency: Competent in MS Office (Word, Excel, PowerPoint). Familiarity with sustainability reporting platforms or ESG data management tools is an advantage..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Finance, Assurance, CFA, English

ประเภทงาน:

งานประจำ

• Work closely with the senior FAS team members and assist in financial due diligence engagements.
• Assist in analyzing financial information to identify historical financial trends, quality of earnings, working capital considerations, and potential liabilities and risks, reviewing accounting records, which may impact the valuation of the target company.
• Build and manage relationships with FAS team members.
• Support documentation and sharing of lessons learned from each project.
• Bachelor s degree in finance, accountancy/accounting, or economics.
• 1-3 years experience in Financial Due Diligence, or Audit & Assurance with global accounting firms.
• A relevant professional qualification (CFA, CPA/ACCA, MBA etc) will be highly regarded.
• Good verbal and written English communication skills.

ทักษะ:

Research, Employer Branding, Branding, English

ประเภทงาน:

งานประจำ

• Source and find candidates qualified for open positions.
• Perform analysis of hiring needs and provide employee hiring forecast.
• Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.).
• Plan procedures for improving the candidate experience.
• Use sourcing methods for hard-to-fill roles.
• Provide recruitment counsel and guidance to line managers.
• Design the selection matrix for choosing the optimum recruitment channel and recruitment source.
• Overall handle end to end recruiting functions, getting requirements, job posting, coordinate with line manager for shortlisting candidates scheduling interviews, make offer, on-boarding and work collaboratively across the teams to ensure full service is provided to candidates and line manager.
• Conduct interviews; manage the candidate interviews including obtaining feedback and other recruitment related activities.
• Explore best market practice in key talent recruitment and staffing, implement best practices in organizations.
• Proactively seek market intelligence to gain a competitive advantage in attraction, assessment and sourcing methodologies.
• To setup external networks and activities in order to attract the key talent.
• To administrate recruitment data and to regularly report to line management in order to increase the efficiency and quality of the recruitment operations.
• Research talent acquisition trend in staffing industry.
• Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Other as assigned.
• Bachelor's degree or higher.
• At least 5 years direct experience in recruitment/ talent acquisition, either from corporates or recruitment/headhunter agencies.
• Minimum 2 years of experience in Employer Branding planning and execution with proven track record.
• Familiar & strong background knowledge in recruitment & selection tools & techniques.
• Very good communication skill, customer-centric, team-work, and ability to execute jobs within SLA.
• Good command of English.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• ให้คำแนะนำเกี่ยวกับความปลอดภัยอาชีวะอนามัยและสภาพแวดล้อมในการทำงานให้เป็นไปตามกฎหมายที่กำหนด.
• จัดทำทะเบียนกฎหมายที่เกี่ยวข้องประเมินความสอดคล้องข้อกำหนดของกฎหมายและข้อกำหนดอื่นๆ.
• กำกับและตรวจสอบบุคคลากรให้ปฏิบัติตามนโยบายความปลอดภัยของบริษัทรวมถึงกฎหมายหรือมาตรฐานด้านความปลอดภัยที่เกี่ยวข้อง.
• กำกับดูแลฝึกอบรมพัฒนาบุคคลากรในส่วนที่เกี่ยวข้องให้มีความตระหนักและความรู้ถึงการปฏิบัติงานอย่างปลอดภัยเพื่อป้องกันอุบัติเหตุในการทำงาน.
• พัฒนาทีมงานให้มีความรู้ความชำนาญยิ่งขึ้นเพื่อการทำงานอย่างมีประสิทธิภาพ.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• วุฒิประกาศนียบัตรวิชาชีพชั้นสูง เทคนิคอุตสาหกรรม, วุฒิปริญญาตรีหรือสูงกว่าสาขาวิศวกรรมความปลอดภัย
• สาขาอาชีวอนามัยและความปลอดภัย.
• มีใบอนุญาตหลักสูตรความปลอดภัยตามที่กฎหมายกำหนด (จำเป็น).
• มีความรู้พื้นฐานทางด้านงานช่าง.
• มีทักษะการบริหารจัดการทีมงานและการคิดวิเคราะห์เชิงสร้างสรรค์.
• มีมนุษยสัมพันธ์และทักษะในการติดต่อสื่อสารที่ดี.
• มีใจรักงานด้านการให้บริการและมีความสุขุมรอบคอบละเอียดถี่ถ้วนในการทำงาน.
• สามารถใช้โปรแกรมสำเร็จรูปMicrosoft Office.
• สามารถสื่อสารภาษาอังกฤษได้ดี.
• ทำงาน 6 วันต่อสัปดาห์.

ประเภทงาน:

งานประจำ

• (The main reason for the position, in what context and what is the overall end result).
• This position is responsible for driving people-focused transformation initiatives across multiple business functions, leading organization redesign, designing assessment frameworks, and developing OD tools to support transformation projects. The ideal candidate will bring a strong background in organizational consulting or agency experience, with a proven ability to design and implement innovative people and organiz ...
• (Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities).
• KEY TASKS.
• Organization Development & Effectiveness.
• Design and implement organizational development (OD) strategies to optimize company structure, culture, and performance.
• Lead change management initiatives to ensure smooth transitions during business transformations.
• Develop and execute programs to build leadership capabilities, employee engagement, and a high-performance culture.
• Conduct workforce analytics and assessments to improve operational efficiency..
• Reorganization & Structuring.
• Define and implement organizational design principles, ensuring alignment with company objectives.
• Collaborate with business leaders and HRBPs to design scalable, future-ready workforce structures.
• Oversee job architecture, spans of control, and workforce planning to enhance productivity and efficiency.
• Manage workforce transitions, including mergers, acquisitions, divestitures, and business unit restructurings..
• Career Framework & Talent Development.
• Develop and implement career frameworks, competency models, and job leveling structures to drive career progression and internal mobility.
• Align job roles, career paths, and skills development with the company s future talent needs.
• Partner with Capability & Development (C&D) teams to integrate career development into talent management programs.
• Implement succession planning strategies for critical roles to ensure leadership pipeline readiness..
• HR Transformation & Change Initiatives.
• Drive HR transformation projects, including the implementation of new HR technologies, digital HR tools, and automation.
• Develop and execute enterprise-wide change management frameworks to support business transformation.
• Lead HR process improvements, ensuring standardization and efficiency in global HR practices.
• Collaborate with HR business partners (HRBPs) and Centers of Expertise (CoEs) to ensure seamless HR service delivery..
• Stakeholder Management & Leadership.
• Act as a strategic advisor to senior leaders, providing data-driven insights and recommendations for workforce optimization.
• Build strong relationships with executives, division and group heads, and HR teams to drive strategic HR initiatives.
• Lead a team of HR professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Bachelor s or Master s degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, or related field.
• Minimum 8-10 years of experience in organization development, transformation, or HR strategy, preferably from a consulting firm or agency background.
• Hands-on experience in organization redesign, assessment design, competency framework, and OD tools development.
• Proven track record of managing large-scale transformation or change management projects.
• Flexible and resilience.
• Constructive and strategic thinking mindset.
• Excellent communication skills, both written and oral.
• Additional training in HR transformation, change management, or leadership development is a plus..
• REQUIRED SKILLS / ABILITIES.
• Strategic & Leadership Skills.
• Strong ability to align HR strategies with business objectives.
• Experience in building and leading high-performing HR teams.
• Ability to influence and advise senior executives and business leaders on workforce strategies..
• HR Expertise & Transformation Skills.
• Deep knowledge of organizational design, workforce planning, talent management, and change management.
• Expertise in HR digital transformation, HR analytics, and automation of HR processes.
• Experience in implementing HR best practices, governance frameworks, and compliance strategies..
• Analytical & Problem-Solving Abilities.
• Strong data-driven decision-making skills, using workforce analytics and insights.
• Ability to identify HR challenges, propose solutions, and drive execution..
• Communication & Stakeholder Management.
• Excellent executive communication, presentation, and interpersonal skills.
• Ability to collaborate with C-suite leaders, HR Business Partners (HRBPs), and functional heads..
• Project & Change Management.
• Proficiency in leading HR transformation projects, HR process improvements, mergers & acquisitions, and large-scale organizational changes.

ทักษะ:

Market Analysis, Business Development, Budgeting, English

ประเภทงาน:

งานประจำ

• Lead the creation of partnership plans that attract international tourists and strengthen the mall s market position and revenue.
• Monitor global travel trends and turn insights into practical marketing and business strategies.
• Oversee the overall partnership strategy, yearly plans, and budget to ensure they support the mall s business goals.
• Develop data-driven strategies for membership programs, tourist promotions, and tourism-related campaigns.
• Work with internal teams and external partners such as travel agencies, airlines, hotels, and tourism boards to deliver impactful projects that increase tourist visits and spending.
• Approve and track marketing and partnership campaigns to make sure they deliver strong results and positive ROI.
• Coordinate and communicate key marketing plans clearly across all departments and external stakeholders.
• Set KPIs, review performance results, and continuously improve campaigns and initiatives.
• Use data and market analysis to find new opportunities, evaluate performance, and support key decisions.
• Provide guidance and coaching to the team to build strong analytical skills, strategic thinking, and high-performance habits.
• QualificationsBachelor s degree in Business, Marketing, Economics, or similar fields; Master s degree is a plus.
• At least 15 years of experience in tourism, hospitality, business development, or partnership management, ideally with exposure to the tourist or retail sector.
• Minimum 10 years in leadership roles related to sales, marketing, or strategic planning.
• Strong ability to turn travel and consumer data into clear strategies that increase traffic and spending.
• Excellent analytical skills in reading travel, consumer behavior, and market data.
• Proven success in leading large marketing or strategic projects and working with cross-functional teams.
• Experience in managing projects, budgeting, forecasting, and performance tracking.
• Strong partnership negotiation skills and confidence in reviewing commercial agreements.
• Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.
• Strong communication and stakeholder management skills, with the ability to influence different levels of the organization.
• Strategic thinker with solid problem-solving and decision-making ability.
• Excellent command of English, with proficiency in additional languages considered an advantage.

ทักษะ:

Teamwork

ประเภทงาน:

งานประจำ

• Minimum of 4+ years of experience in e-commerce, management consulting, or strategy design.
• Proficient in Microsoft Excel and PowerPoint, with strong analytical and presentation skills.
• Ability to adapt effectively to changing priorities and thrive in a fast-paced environment.
• Proactive attitude with excellent problem-solving abilities.
• Strong teamwork and communication skills, with the ability to build relationships across diverse backgrounds and cultures.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Develop and implement effective sales strategies to achieve revenue targets.
• Build strong client relationships by understanding training needs and providing tailored solutions that add value.
• Respond promptly to customer inquiries and provide accurate course information through multiple channels (Facebook, Line, Email, etc.).
• Prepare professional proposals, quotations, and receipts, ensuring accuracy and timeliness.
• Support project delivery through follow-up communication, documentation management, and customer service excellence.
• Coordinate with internal teams and external partners to ensure seamless execution of training projects and client satisfaction..
• Bachelor's Degree.
• 1-2 years of work experience in sales (B2B consultative sales experience is preferred).
• Excellent communication, negotiation, and relationship-building abilities.
• Able to travel to customer s office occasionally.
• Working Hour: 9.30am - 5.30pm; Monday - Friday.
• Yearly bonus.
• Learning Opportunity.
• Dynamic environment.
• Enthusiastic colleagues.

ประเภทงาน:

งานประจำ

• Role: Frontend Engineer (iOS/Android)
• Team: IT Innovation
• สถานที่ปฏิบัติงาน: อาคาร The PARQ (เดอะ ปาร์ค) ใกล้ MRT ศูนย์ประชุมแห่งชาติสิริกิติ์.
• The Front-End Engineer is responsible for designing, developing and maintaining user experience features for the platforms/applications, contributing new ideas for website and mobile app development.
• Job Responsibilities.
• ออกแบบและพัฒนา Mobile Application (iOS/Android).
• ออกแบบ พัฒนาระบบ และดูแลโครงการสารสนเทศที่สำคัญของบริษัท ตลอดจนการให้ข้อเสนอแนะแนวคิดใหม่ๆ เพื่อการพัฒนาปรับปรุงผลิตภัณฑ์และบริการของบริษัทให้มีความทันสมัยและตอบสนองความต้องการของลูกค้า.
• คิดค้นเทคโนโลยีและเครื่องมือใหม่ๆ เพื่อนำมาใช้ในการพัฒนาผลิตภัณฑ์ บริการ และระบบสารสนเทศของบริษัท.
• ศึกษาและรวบรวมข้อมูล เพื่อใช้ออกแบบและพัฒนาระบบของฝ่ายงานต่างๆ เพื่อการดำเนินธุรกิจของบริษั.
• Programming Language: Swift, Kotlin, React.
• ปฏิบัติหน้าที่อื่นใดตามที่ได้รับมอบหมาย..
• วุฒิการศึกษาระดับปริญญาตรีหรือปริญญาโท ในสาขาวิชา วิศวกรรมคอมพิวเตอร์, วิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ, วิศวกรรมเครือข่ายและความปลอดภัย, คอมพิวเตอร์ธุรกิจ หรือสาขาวิชาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์หรือความรู้ด้าน Frontend Developer.
• มีทักษะและความรู้เกี่ยวกับ Swift, Kotlin, React หรืออื่นๆ ที่เกี่ยวข้อง.
• เข้าใจเครื่องมือออกแบบซอฟต์แวร์และภาษาการเขียนโปรแกรมหลากหลายประเภท สามารถนำไปประยุกต์ใช้ในการพัฒนาแอปพลิเคชันได้อย่างมีประสิทธิภาพ.
• สามารถพัฒนา ทดสอบ และแก้ไขข้อผิดพลาดของระบบหรือโปรแกรมได้.
• สามารถทำงานในรูปแบบ Agile ได้ ปรับตัวได้รวดเร็ว และส่งมอบงานได้อย่างต่อเนื่อง.
• มีทัศนคติที่ดี เปิดกว้างต่อการเรียนรู้ และประสบการณ์ใหม่ๆ.
• มีความสามารถด้านการคิดวิเคราะห์และความคิดสร้างสรรค์ ชอบงานท้าทาย.
• You have read and reviewed Infinitas By Krungthai Company Limited's Privacy Policy at https://krungthai.com/Download/download/DownloadDownload_73Privacy_Policy_Infinitas.pdf. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
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