Amari Bangkok

Description:

• Demonstrate the highest standards of hospitality and deliver all aspects of service with care
• attention to detail and according to established standards.

Qualifications:

• o Know and strictly follow established procedures for the cleaning and set-up of guest rooms.

o Sets up the work trolley according to standards.

o Carries out the following procedures according to established standards:

• DND (Do Not Disturb)/Double Lock
• Baby Sitting
• Loan Item Loss & Breakage
• Guest laundry pick up
• Temperature control

o Replenishes guest supplies and ensures all linen in guest rooms is clean and well-pressed.

o Contacts In-room Dining to have all trays

• trolleys and equipment removed from guest rooms
• corridors and pantries.

o Removes all trays and trolleys found in corridors to pantry awaiting pick-up by In-room Dining.

o Reports to the supervisor repair and maintenance needs.

o Implements turndown service in accordance with established standards.

Education:

Bachelor

Years of experience:

2

Number of positions:

3