ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Teamwork, Negotiation, Contracts

ประเภทงาน:

งานประจำ

• The key account manager is responsible for handling the important customers that make up the highest percentage of business unit sales, build and maintain a good relationship with the customers.
• The key account manager will be the major contact point all key customer matters and response to the client s needs to promote customer s performance.
• The key account manager will also help in team management.
• Job Responsibilities.
• Routinely (70% of time) plans for field visit responsible key customers.
• Coordinate with marketing team to in develop key account business strategy to deliver sales achievement.
• Analyze and communicate team needs, customer needs & feedback to the business.
• Establish sales forecast.
• Work as good teamwork and support customer and team growth.
• Contributes to achieve maximal sales and market share.
• Recruit and coach staffs on professional knowledge and job-related skills.
• Set up KPIs to appraise staff s performance.
• Lead, supervise and support team members to ensure that they will achieve their own targets and career growth.
• Identifies training needs for individual PSR to close his/her competency gap.
• Monitor the PSR s development as planned.
• Initiates report on time, suggests actions that have an impact on future.
• Report to management include sales performance, promotional activity, competitive activity, and manpower development plans.
• Cooperate with other departments to fulfill assigned tasks.
• Job Qualifications.
• Minimum 4 years with specific to sales experiences. Bachelor s in Veterinary Science, Fishing Science, Animal Husbandry or related field background is preferable.
• Good in data analytic, strategic thinking, planning and execution.
• Ability to multitask, prioritize, and manage time efficiently.
• Good interpersonal relationship skills.
• Strong negotiation skills, with ability follow-through on client contracts.
• Good leadership and coaching skills.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Remote
• Account Management, Account Management, Adaptability, Animal Health Care, Aquaculture, Business Decisions, Business Strategies, Consumer Relations, Customer Due Diligence (CDD), Customer Engagement, Customer-Focused, Customer Handling, Customer Relationship Building, Customer Service Management, Customer Value Management, Data Analysis, Lead Generation, Market Share Analysis, Multitasking, Pharmaceutical Sales, Product Knowledge, Sales Forecasting, Sales Strategy Development, Strategic Planning, Strategic Thinking {+ 2 more}
• 08/30/2025A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R358399.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Automation, Project Management

ประเภทงาน:

งานประจำ

• Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance.
• Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM.
• Identify opportunities for process enhancements and implement innovative solutions to optimize sales performance and CRM efficiency.
• Design and roll out Sales Incentive Programs including Reward and Recognition Program that motivate and reward high-performing sales representatives. Ensure that incentive programs align with the organization's sales objectives and provide incentives that drive desired sales behaviors. Review of incentive schemes (annually/quarterly).
• Work closely with Agency for Target setting and Sales Incentive Analysis to align with regional guidance, company strategy and ensure consistency across all Business Units.
• Manage and monitor incentive plan within budget to support achievement of operational plan and ensure 100% compliance.
• Structure target setting process and bring in the fairness element with respective potential mapping in target setting to sales representative level.
• Develop and track key performance metrics to evaluate the sales team's performance, productivity, effectiveness and identify areas for improvement.
• Develop and deliver regular reports to senior management, highlighting key findings, performance trends, and opportunities for improvement.
• Analyze and conduct comprehensive analysis of both internal & external sales data, CRM usage and market trends to provide actionable insights and strategic recommendations.
• Evaluate and implement sales tools and technologies that enable the commercial team to be more efficient and effective. This includes CRM systems, sales automation tools, and analytics platforms that support sales force effectiveness.
• Collaborate with relevance function e.g. AP Digital & Data Analytics and IT to create internal analytics dashboards e.g. internal sales report, market data, Digital engagement persona, OCE Dashboard.
• Implement data-driven strategies to refine sales processes and drive business growth.
• Partner with BU Leads, PMs and Sales Team to generate the proper Targeting and Segmentation (T&S analysis) including HCO/HCP/HCC Persona which aligned with business strategy.
• Support and drive strategic and operational excellence in the field force by working with sales teams and other functions to lead field force effectiveness initiatives.
• Work with commercial team to design and implement sales force model / structure and related territory alignment.
• Design and provide sales training programs, tools, and processes to ensure the sales team is equipped to meet targets (both qualitative and quantitative) and drive business growth.
• Education: Bachelor s Degree in Pharm / Science, Business Administration, Marketing, Engineering, Data Analytics or a related field. MBA is preferable.
• Languages: Able to communicate in both Thai and English effectively, both verbally and in writing
• Experience: Minimum 2-3 years in pharma industry or a similar business intelligence role, together with well-developed business analytics, market research, project management skills is preferable.
• Solid understanding of healthcare sales and marketing practices.
• Strong analytical and strategic thinking capabilities, quality and result oriented with project management and problem solving skills.
• Strong communication skills to conduct meaningful discussions with cross functional stakeholders & provide them with timely solutions to complex issues.
• Experience in leading and influencing a cross functional team without direct authority in a fast paced, high demand environment.
• Proactive, can-do attitude.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• Adaptability, Adaptability, Business, Business Planning, Business Strategies, Communication, Corporate Strategy Development, Customer Relationship Management (CRM), Customer Value Management, Data Analysis, Data Analytics, Design, Financial Analysis, Managed Care Contract Negotiations, Management Process, Managing Sales Teams, Market Development, Market Research, Market Trends, Operational Business Planning, Operational Performance Management (PM), Pricing Strategies, Product Management, Project Management, Sales Force Effectiveness {+ 5 more}
• 08/22/2025A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R360893.