Why Join FazWaz?

FazWaz is a leading Proptech company in the real estate industry, representing clients globally in various sectors including residential, off-plan, resort properties, luxury leasing, and vacation rentals. Our unique approach to the business combines technology and collaboration to provide the best experience for both agents and clients.

With a network of global resources including a support team, listing team, sales leaders, and cutting-edge technology divisions, FazWaz has closed over $5 billion in real estate transactions since 2016 and recently joined the Lifull Connect family who own & operate the largest network of property portals globally (180 million monthly visitors!)

Role Summary

The Transition Manager is the dedicated team lead and primary point of contact for new-to-industry agents progressing through the FazWaz Agent Academy in Bangkok. The role exists to close the single hardest gap in agent development: turning classroom-trained agents into agents who can independently close a rental transaction.

This is a hands-on, deal-embedded mentorship role. The Transition Manager sits alongside new agents through live rental transactions, from first client contact through to signed contract and handover, providing real-time guidance, troubleshooting, and confidence-building at each stage of the CRM pipeline.

Key Responsibilities

• Act as the first point of contact for Academy agents on any live rental deal, available for real-time questions as transactions move through each stage
• Sit in on client interactions where needed (viewings, negotiations, contract signing) to model correct process and terminology
• Guide agents through the full rental transaction flow: lead qualification, viewings, offer negotiation, contract and deposit handling, through to handover
• Review each agent's active pipeline in CRM system and flag deals at risk of stalling before they go cold
• Identify recurring skill gaps across the agent cohort and feed these back to the Head of L&D

Candidate Requirements

Essential

• Minimum 1 years' active production in Bangkok rentals, with a verifiable track record of closed rental transactions
• Direct working knowledge of the Bangkok rental market, client qualification, landlord/tenant negotiations
• Working fluency in CRM pipeline management, including lead-stage discipline

• Demonstrated patience and coaching ability with junior or first-time agents

Preferred

• Prior experience mentoring, or managing agents in a real estate brokerage

Working Style

This role suits someone who gets genuine satisfaction from watching someone else succeed. A patient, approachable and enthusiastic candidate who would love to join the FazWaz family!

At FazWaz, our values define how we sell, serve, and succeed — both for our clients and as a team.

They guide how every agent shows up, builds trust, and drives results with integrity.

💪 OWN IT

Take full ownership of your pipeline and performance. Respect every lead, follow up diligently, and deliver on what you commit — because results start with responsibility.

🤝 CLIENTS FIRST

Put clients at the heart of every action. Understand their needs, act in their best interest, and build relationships based on trust — not just transactions.

💡 SOLUTIONS DRIVEN

Challenges are part of the job — but we face them with creativity and focus. Find solutions, not excuses, and turn obstacles into opportunities for success.

🧩 STRONGER AS ONE

We win together. Share knowledge, collaborate across teams, and support each other to achieve bigger goals than any of us could alone.

🚀 DREAM BIG

Aim high and keep growing. Set bold goals, stay curious, and keep learning — because every success story starts with ambition.