Description

• Review existing operational process and opportunities for improvement
• Gather information at the source by analyzing data, observing store workflows, and conducting interview with relevant parties
• Collect and analyze data from actual operations and various sources to improve workflows or support decision-making
• Support any urgent on-ground investigation to problem solving at the stores
• Create manuals and provide training on O2O operational procedures for stores to ensure understanding of workflows and system usage, especially when a new store opens or new system functions are introduced
• Collaborate in system design and conduct UAT (User Acceptance Testing) when there are updates or new function developments
• Assist/Support store in using TMS and WMS systems efficiently

Requirements

• At least 3 years of professional experience in Warehouse Management, E-Commerce, Logistics
• Possesses skills in preparing documentation and conducting training sessions
• Having data analysis skills using tools such as Excel, BI, and SQL
• Local Thai candidate