About the company

Collars Hospitality Co. Ltd. is a forward-thinking hospitality management company dedicated to redefining luxury travel and leisure. With a passion for personalized service and true Thai hospitality, we offer high-class accommodations and exceptional dining experiences through our diverse portfolio of properties and restaurants.

About the role

As a Restaurant & Bar Supervisor, you will lead and manage the daily operations of our restaurant and bar, ensuring exceptional service, compliance with standards, and a memorable experience for our guests.

Responsibilities

• Recruit, interview, and train restaurant staff to maintain high service standards.
• Manage staff schedules and oversee daily operations effectively.
• Ensure hygiene and sanitation standards are upheld in the kitchen and dining areas.
• Supervise food preparation, presentation, and storage to comply with health and safety regulations.
• Engage with customers to ensure satisfaction with food quality and service.
• Monitor inventory levels and ensure adequate stock of food and supplies.
• Oversee cash flow and manage outstanding bills efficiently.
• Analyze customer feedback and implement strategies to enhance service quality.
• Resolve customer complaints professionally and promptly.

Qualifications

• High school diploma or Bachelor’s degree (preferably in business administration or hospitality).
• Proven experience as a supervisor in the hospitality industry.
• Ability to thrive in a fast-paced environment and stand for extended periods.
• Strong management and organizational skills.
• Excellent communication and customer service skills.
• Proficiency in both written and spoken English.