As the Brand Commercial at AnyMind Group within the D2C & EC Enablement department, you'll be a key driver of business growth for assigned brands. You'll lead a team to develop and execute comprehensive business plans, orchestrating promotional campaigns and overseeing all e-commerce operations across platforms like Shopee, Lazada, and TikTok Shop. Your expertise in optimizing brand performance and ensuring a seamless customer experience through cross-functional collaboration will be crucial. This role requires at least 8 years of e-commerce enablement experience, including 3 years in a leadership role managing teams of 10 or more.

What You'll Do

• Oversee and manage the D2C & EC Operations team, responsible for various aspects of seller operations on platforms such as Shopee, Lazada, TikTok Shop, and Shopify and others in the future
• Develop and implement efficient processes and workflows to ensure smooth and effective seller operations, including product listing, inventory management, order fulfillment, and customer support.
• Collaborate with cross-functional teams, including marketing, sales, and logistics, to optimize D2C and e-commerce operations and drive business growth.
• Build and maintain strong relationships with platform partners and service providers to leverage their resources and support for successful operations.
• Lead and guide the Affiliate Network & Operation team, facilitating partnerships and managing affiliate programs to drive traffic, conversions, and revenue.
• Stay updated on industry trends and best practices in social commerce and live commerce, exploring opportunities to enhance the brand's presence in these areas.
• Coordinate with the graphic design team to ensure visually appealing and effective graphics for D2C and e-commerce platforms, aligning with brand guidelines and marketing strategies.

Who You Are

• 8 years of experience in e-commerce enablement.
• At least 3 years of professional experience in e-commerce enablement, internet startups, or renowned international brands in FMCG is highly desirable.
• Must have knowledge of AI adaptation in the job.
• Have experience in team management at least 10 members
• Familiarity with e-commerce platforms such as Lazada, Shopee, or TikTok is an asset, depending on the role level.
• Bachelor's degree in Economics, Engineering, Business Administration, or a related field.

Where Are Challenges

• Navigating Dynamic Platform Ecosystems: Effectively managing and optimizing operations across multiple, evolving e-commerce platforms (Shopee, Lazada, TikTok Shop, Shopify, and future additions) requires continuous adaptation to platform-specific rules, features, and algorithms.
• Balancing Team Management with Hands-On Operations: Leading a large D2C & EC Operations team (10+ members) while also being deeply involved in developing processes, executing business plans, and overseeing day-to-day activities demands strong delegation, prioritization, and operational expertise.
• Ensuring Seamless Cross-Functional Collaboration: Successfully optimizing brand performance and customer experience hinges on effective collaboration with diverse internal teams (marketing, sales, logistics, graphic design) and external partners, which can be complex to coordinate.
• Staying Ahead of E-commerce Trends: The rapid evolution of social and live commerce requires constant vigilance and proactive exploration of new strategies to maintain brand presence and competitive advantage in these emerging areas.
• Driving Growth Amidst Intense Competition: Achieving ambitious business growth and KPIs for assigned brands in a competitive e-commerce landscape necessitates innovative promotional campaigns, efficient operations, and strong affiliate partnerships to drive traffic and conversions.

Why You'll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

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