Job Requirement:

Perform assigned housekeeping tasks, including cleaning, setting up rooms, and maintaining public areas, ensuring adherence to cleanliness standards and guest expectations.

Assist with moving furniture, delivering housekeeping supplies, and responding to guest requests promptly to enhance the overall guest experience.

Responsible for day-to-day linen delivery and pick up for stock and place in designed areas to ensure that all area is fully taking care of stocking and for garbage collection.

Support the housekeeping team by handling operational duties such as linen distribution, waste disposal, and basic maintenance tasks.

Assists guest politely when approached, ensuring prompt and courteous service.

Ensure that all assigned tasks are completed efficiently and in a timely manner to maintain smooth housekeeping operations.

Position Specific Skills:

Maintain the highest level of cleanliness, sanitation, and presentation in all designated areas.

Respond to ad-hoc housekeeping and maintenance requests to ensure guest satisfaction and operational efficiency.

Work closely with the housekeeping supervisor and team to support daily operational needs and any unexpected requirements.

Well understand of floor layout and room types.

Ensure of driving the pickup truck is always carefully and safe at all time.

Monitor the cleanliness of pickup truck by reporting of any fault to direct supervisor.

Support on linen par stock and inventory process.

Managing soil linen.

Handling Lost and Found according to the procedure.

Well understand of all linen types using in C - Housekeeping.

Understanding and follow Laguna Service delivery and pick up time.

Report of incident found.

Handling special tasks assigned i.e. moving furniture, extra bed, baby cot etc.

Other appropriate tasks assigned by direct supervisor.

Attend and actively participate in both online training and onsite Banyan Group Learning& Development Programs, ensuring full compliance with Brand Standards and alignment with organizational goals.