Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

Key job responsibilities

Responsibilities

• Supervise contractors who perform servicing or preventive maintenance
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
• Perform root cause analysis for operational issues
• Troubleshoot facility and rack level events
• Ensure all personnel on-site follow safety protocols
• Work on-call and a rotating schedule as needed
• Take daily operational readings and provide metrics reporting to senior engineers
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

A day in the life
The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.

• Walk job sites in uneven terrain
• Work at heights and from ladders

Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more

• Carry objects weighing up to 40 pounds for short distances
• Work shifts longer than eight hours in duration

About the team
Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.