The role:

➢    Be a part of the adventure tour sales team and handle tour inquiries from our domestic and overseas clients from our website, by phone, e-mail, live chat and in person.

➢    Respond to both new prospects and manage existing clients on a daily basis, and provide excellent customer service.

➢    Ensure accuracy in all details in the company’s contracts, quotations and itineraries.

➢    Maintain knowledge about our product portfolio to be able to provide information and details of our existing tours.

➢    Provide and present interesting itineraries and accurate quotations.

➢    Collaborate with Product and Operations team, tour guides and suppliers to present interesting itineraries and competitive quotations.

➢    Assist the Adventure Tour Manager in day to day tasks and team administration.

➢    Coordinate booked tours across the Sales, Operations, Reservations, Product and Finance teams.
 

To help you to succeed you will need to have:

➢    A passion for adventure, active travel and cycling, with an outgoing, service-oriented attitude towards our customers.

➢    Sales skills with an attention to details and comfortable working with numbers.

➢    An open-minded and hardworking spirit with a positive team attitude and being flexible, energetic, proactive and service – orientated.

➢    An ability to anticipate and solve problems quickly.

➢    An ability to work independently and handle multitasking jobs.

➢    Experience in tourism industry or from relevant sales and customer service.

➢    Thai nationality with excellent command of both English and Thai (understand, speak, read, write).

➢    A systematic approach to administration and good computer skills knowing. your way around “Open Office/MS Office, Internet and e-mail.

➢    Knowledge of Asian / European destinations and the travel industry is ideal.

If you have an adventurous nature, passionate about cycling and are looking for an exciting future with a forward thinking tour operator please send us your CV and a cover letter in English to hr@spiceroads.com

visit us at www.spiceroads.com