คุณสมบัติ / QUALIFICATION

• วุฒิการศึกษา / EDUCATION : Bachelor's Degree / Master's Degree
• สาขา / MAJOR : HRM , Political Sciences , Industrial Psychology or related fields.
• ประสบการณ์ / EXPERIENCE : 10 yrs. in HR functions
• ภาษาต่างประเทศ / LANGUAGE : Fair command of English
• อื่นๆ / OTHER : Computer literacy / Good personality and service mind.
• หากมีประสบการณ์ทางด้าน Implement ระบบ HR มาก่อนจะรับพิจารณาเป็นพิเศษ

Job Purpose:

The HRM Supervisor is responsible for overseeing and coordinating the organization's human

resource management functions to ensure effective implementation of compensation and

benefits administration, employee relations, HR policies, HR compliance, and employee

engagement. This role supports organizational goals by ensuring HR operations are efficient,

compliant, and aligned with business strategies.

Key Responsibilities:

• Human Resource Management
• Supervise daily HR operations and ensure compliance with company policies and

procedures.

• Implement HR strategies, policies, and initiatives aligned with organizational objectives.
• Monitor HR processes and recommend improvements for operational efficiency.

2. Compensation and Benefits

• Administer compensation and benefits programs.
• Ensure payroll-related HR information is accurate and submitted on time.
• Review market compensation trends and assist in salary benchmarking.
• Support annual salary review and bonus administration.

3. Benefits Administration

• Coordinate employee benefits such as medical insurance, health check-ups, provident

fund, and other company welfare programs.

• Liaise with insurance providers, hospitals, and external vendors regarding employee

benefits

• Monitor benefit utilization and recommend cost-effective improvements.
• Employee Welfare Administration
• Manage and administer employee welfare programs and company benefits.
• Ensure welfare programs are implemented effectively and consistently.
• Review and recommend improvements to welfare policies and practices.
• Communicate welfare programs and benefits to employees.
• Employee Relations
• Build and maintain positive employee relations.
• Handle employee grievances, disciplinary actions, and conflict resolution.
• Advise managers on employee relations matters and HR best practices.
• Promote a positive work environment and organizational culture.
• Employee Engagement
• Organize employee engagement activities and internal communication programs.
• Conduct employee satisfaction surveys and recommend improvement initiatives.
• Support corporate culture and employee wellness programs.
• HR Policies and Compliance
• Ensure compliance with labor laws, employment regulations, and company policies.
• Update HR policies, employee handbook, and procedures as required.
• Maintain accurate employee records and HR documentation.
• HR Information System (HRIS)
• Maintain employee data within the HRIS.
• Generate HR reports and workforce analytics.
• Ensure confidentiality and accuracy of HR information.
• Team Leadership
• Supervise and coach HR Officers and HR Assistants.
• Allocate work assignments and monitor team performance.
• Develop team capabilities through coaching and mentoring.

Qualifications:

Education:

• Bachelor's degree in Human Resources, Business Administration, Psychology, Social

Sciences or a related field.

• Master's degree is an advantage.

Experience:

• 10 years of experience in Human Resources.
• At least 3-5 years in a supervisory role.
• Experience in large organizations is an advantage.

Knowledge:

• Thai Labor Protection Act and related employment legislation.
• Compensation & Benefits.
• Employee Relations.
• HRIS and HR analytics.

Skills:

• Leadership and people management.
• Communication and interpersonal skills.
• Conflict resolution and negotiation.
• Coaching and mentoring.
• Problem-solving and analytical thinking.
• Planning and organizational skills.
• Time management.
• Presentation and facilitation skills.
• Microsoft Office (Excel, Word, PowerPoint).
• HRIS proficiency.

Competencies

• Leadership
• Integrity
• Accountability
• Collaboration
• Strategic Thinking
• Decision Making
• Adaptability
• Continuous Improvement
• Results Orientation

Key Performance Indicators (KPIs)

• Employee turnover rate.
• Employee engagement score.
• HR policy compliance.
• Employee relations case resolution time.
• HR report accuracy and timeliness.
• Payroll data accuracy.
• Internal employee satisfaction.
• HR project completion within schedule.