CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Key Responsibilities May Include: Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance. Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions. Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time. Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels. Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances. Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers. Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals. Verify and prepare documentation related to transportation, timber purchasing, and pallet assembly hiring activities, including purchase orders, vendor documents, and import/export supporting documents. Create and record purchase orders and goods receipts in the system for transportation jobs, timber purchases, pallet assembly, and other goods and services. Maintain high accuracy in shipment documentation and ensure all import/export records are complete and compliant. Monitor relevant data movements and update associated reports to ensure accuracy and timeliness. Coordinate with internal and external departments as assigned by the supervisor, including handling document submissions. Support transportation planning and update related reports when the primary staff is unavailable. Remote Type Not Remote Skills to succeed in the role Adaptability, Continuous Improvement, Customer Service, Empathy, Experimentation, Logistics Execution, Taking Ownership, Teamwork, Understand Customers We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].