SCOPE OF WORK OPERATIONS SUPPORT -REQUEST FOR CERTIFICATION- 1. Process for Certify true copy (Chargeable), Attestation letter, Confirmation Letter upon requested from Clients. 2. Issue quotation & invoice for certify true copy process 3. Coordinating with internal teams ; The representative will need to coordinate with other internal teams to ensure that customer request and inquiries are handled efficiently 4. Prepare Request for Cert form and ensure to have completed audit report package prior to submit to Technical Team 5. Checking client payment prior to Deliverable certificate package to client by e-mail, EMS 6. Support other assignment in Operations Team (if any) Qualifications Bachelor in any field. Experience of 1-2 years up in Customer Services. Fresh graduate are welcome Interpersonal skills with service minded. Fair command of reading and writing in English with computer literacy.