Customer Service, Associate (Chinese Speaking) Jakarta basedที่
Pomelo is looking for a Customer Service Associate (Chinese Speaking) based in Jakarta, Indonesia. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service Supervisor.
Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call.
Deliver an exceptional service throughout all contact channels to customers.
Be able to handle all requirements to meet the customer expectation.
Have a sense of positive judgment and be able to take ownership.
Going above and beyond to make each customer happy.
At least 1-year working experience in a customer service related function.
Be able to work in shift time, day off and public holidays.
(Available for evening shift will be preferred evening shift allowance will be provided)
Having a strong service mind, positive thinking and can do attitude.
Enthusiastic and adaptable.
Strong communication and interpersonal skills.
Good command of speaking and written in English and Mandarin or Cantonese
Be able to work immediately is preferred.
High impact role in a fast-growing startup, with room to grow.
Free Lunch - 3 days per week!
Flat organizational structure where teamwork is valued
Founded in 2013, Pomelo (www.pomelofashion.com) is a vertically integrated e-commerce brand providing a top notch online shopping experience for fashion and apparel. With operations in Bangkok, Singapore, Indonesia and Seoul, we’re at the forefront of the retail transformation taking place throughou ... อ่านต่อ
ร่วมงานกับเรา: Read more about what is it like working at Pomelo: http://www.workventure.com/บล็อก/พาไปดูเบื้องหลัง-pomelo-fashion At Pomelo, no matter what the role is, everyone is someone who: - Is open to new ideas and always strives to learn and improve themselves - Exceptional attention to detail and can ... อ่านต่อ