About the role

Siam Piwat Simon a leading real estate and property management company, is seeking a talented Tenant Relations Manager to join their team at the prestigious Siam Premium Outlets Bangkok location. This is a full-time position based in Lat Krabang, Bangkok, offering a unique opportunity to play a pivotal role in the day-to-day operations and strategic growth of this premier commercial property.

What you'll be doing

• Serving as the primary point of contact for all tenant-related matters, fostering strong relationships and open communication with a diverse range of commercial tenants
• Ensuring seamless day-to-day operations by addressing tenant inquiries, concerns, and requests in a timely and professional manner
• Collaborating with the property management team to develop and implement tenant engagement initiatives, such as events and promotional activities, to drive footfall and enhance the overall tenant experience
• Monitoring tenant compliance with lease agreements and property policies, and working closely with the legal team to resolve any disputes or issues
• Analysing tenant data and market trends to identify opportunities for tenant mix optimisation, lease renewals, and new tenant recruitment
• Supporting the property management team in the execution of strategic initiatives, such as the implementation of new technologies or the development of new services for tenants

What we're looking for

• A minimum of 5 years of experience in a tenant relations or property management role, preferably within the commercial retail or mixed-use property sector
• Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders, including tenants, property managers, and senior leadership
• Strong analytical and problem-solving skills, with the ability to identify and address tenant-related issues proactively
• Proficiency in using property management software and data analysis tools to track and report on key performance indicators
• A proven track record in developing and implementing tenant engagement strategies that drive customer satisfaction and retention
• A customer-centric mindset, with a commitment to delivering exceptional service and fostering positive relationships with tenants

What we offer


Siam Paragon Development Co., Ltd is committed to creating a dynamic and supportive work environment that enables our employees to thrive. We offer a competitive remuneration package, comprehensive benefits, and ample opportunities for professional development and career growth. Our focus on work-life balance and employee wellbeing ensures that our team members can achieve their full potential while maintaining a healthy and fulfilling lifestyle.

About us

Siam Paragon Development Co., Ltd. is a leading real estate and property management company in Thailand, renowned for developing and managing some of the country's most prestigious commercial and mixed-use properties. With a focus on innovation, sustainability, and customer-centric service, we are committed to creating exceptional experiences for our tenants, visitors, and the communities we serve.

If you are passionate about the real estate industry and eager to contribute to the growth and success of a dynamic, market-leading organisation, we encourage you to apply for this exciting Tenant Relations Manager role at Siam Premium Outlets Bangkok.