Responsibilities:

• Plan, manage, and oversee the work of the Cashier team (Back & Front) to ensure compliance with job standards, SLA-defined timelines, and organizational policies.
• Manage EDC machine applications and coordinate with relevant parties to troubleshoot work-related issues such as EDC machine malfunctions, control procurement, registration, and installation coordination of POS machines.
• Coordinate with various departments including leasing agents regarding revenue collection, sales reporting, and delegate tasks to subordinates.
• Monitor, evaluate, improve, or add to and communicate work processes, team procedures to keep them current.
• Analyze problems and obstacles, and coordinate with relevant departments to develop and improve work processes for efficiency and effectiveness.
• Support the development planning and evaluation of subordinate performance to enhance employee capabilities.
• Support budgeting within the department.
• Carry out tasks assigned by superiors.

Job Specification:

Education and Experience:

• Bachelor's degree or higher.
• Over 8 years of experience in finance, with knowledge of accounting and cashier systems.
• Experience in the service industry.
• Proficient in basic computer usage, such as Microsoft Office, Oracle/SAP systems, and POS.

Required Skills/Abilities:

• Integrity, attention to detail, high responsibility for assigned tasks, dedication to assigned tasks, and ability to work under pressure.
• Leadership skills and ability to solve specific problems effectively.
• Experience managing large teams or managing finance departments in retail stores.