Job Descriptions:

• Deploy Nextopia vision, mission, brand, and purpose into aligning commercial and revenue-driving strategies, space management strategy, tenant-mix strategy, customer experience strategy, and detailed execution plan
• Lead space utilization planning and operations to optimize commercial yield per square meter while maintaining customer/visitor experience, brand integrity, partner collaboration, and sustainability alignment.
• Design and develop new business models (e.g. rotating pop-up zones, co-retail formats, experience-based zones) to drive engagement and incremental revenue.
• Design and curate end-to-end targeted customer/visitor experience journey from digital touchpoints to in-person emotional experiences and collaborate with internal and external stakeholders to ensure the journey accomplishment to create extraordinary experience and traffic-to-spending conversion
• Curate, recruit, and manage a portfolio of innovative and sustainability-minded tenants across retail, food & beverage, lifestyle, and service categories.
• Monitor and analyze tenant sales performance, turnover rate, lease renewals, and consumer spending data to generate actionable insights.
• Collaborate with cross-functional departments—especially Experience, Brand, and Sustainability—to ensure a cohesive and always-on programs execution and tenant activities.
• Prepare financial forecasts, revenue reports, and scenario analyses for executive management.

Qualifications:

• Graduated Bachelor’s or Master’s degree in Business Administration, Economics, Real Estate, Retail Management, or a related field.
• Has 8–10 years of experience in commercial operations, retail development, or strategic leasing.
• Possess minimum 3–5 years in a leadership role with P&L accountability.
• Prior experience with success cases in lifestyle real estate, innovation, sustainability districts is a plus.
• Initiate and execute Marketing activities, Marketing Promotion campaigns for Tenant
• Experience in Food and Beverage business would a plus

Essential Skills and abilities:

• Strategy execution and operation alignment
• Leadership, people management, stakeholder management
• Systematic thinking and analytical skills.
• Creativity and innovation
• Customer empathy and experience design
• Communication and negotiation
• Financial planning and management
• Ability to balance commercial goals with brand and sustainability values
• Cross-functional collaboration

Desired Personality and Attitude

• Growth mindset, make the impossible possible
• Visionary and future forward mindset
• Resilience and embracing changes
• Work-as-one collaboration and people-orientation
• Data-orientation
• Result-orientation and commercial mindset
• Sustainability mindset