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Job Description

• Maintain information of customer service database

• Gathering business requirements and any functional specification

• Continue finding the problems and issues

• Tracking KPI performance of customer service team and individual performance

• Support Ad-hoc data and report

Qualification

• Bachelor's degree or higher in MIS or related fields

• At least 3 years of experience in Data Analysis,

Portfolio Management, MIS, Database Management

• Able to handle, manage ad-hoc and new assignments

• Excellent in Computer skill (MS Office: Excel (PIVOT),

Word, PowerPoint)