Where you fit in

Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. 1 brand proven by several awards and research. Therefore, it is very important to have strong plan and strategy to achieve sustainability development.

Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. You will need to deliver total solution to customers.

What's the role?

As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following:

• Focus on key accounts with Technology collaboration aligned.
• Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs.
• Support Account Manager / Indirect Channel Account Manager and Service Account Manager to deliver lubes and services as revenue stream
• Focus operation excellence including cost optimization and minimization.
• Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums.
• To be regional expert in agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job.

What we need from you

We are keen to speak to individuals with the following:

• Bachelor's degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience.
• Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs.
• Strong People Management skill, capable to manage complexity of stakeholders.
• Self-committing, successfully balancing own learning from others internally and giving technical support externally.
• Customer centric with service mind.
• Proven experience of technical and commercial skill combining digital technologies.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• Amenability to frequent travelling.

Company description

Shell's presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country's developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
• We're closing the gender gap – whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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