Company: Nissan Leasing (Thailand) Co., Ltd.

Working Location: Rajanakarn Building, Sathorn, Bangkok, Thailand

Hiring Condition: Contract with renewal

Job Description

Explain

key responsibilities

of the job in

Job Description

part, and declare key KPIs in Applicable KPIs part. This may include any project / budget or team management responsibilities and the extent of inter-departmental collaboration where applicable.

• Answer customer inquiries related to automotive financing products and services.

• Conduct follow-up calls with customers who have submitted their contact information for loan consultation.

• Provide accurate information and guidance regarding auto loan products, services, and application procedures.

• Deliver excellent customer service and ensure a positive customer experience.

• Support daily tracking of returned receipts and tax invoices, and submit reports to the Manager within the required turnaround time.

• Process and send VIP receipt requests promptly to help minimize customer complaints.

• Update customer mailing addresses accurately and in a timely manner.

• Assist in handling and resolving customer complaints in accordance with company standards.

Qualifications

Bachelor's degree in Business Administration or related fields.

• Experience in customer service or a related field at least 1 year.

• Good coordination and communication skills.

• Service-minded with a positive attitude.

• Responsible and adaptable.

• Ability to work under pressure.

• Good in English skill.

• Good in basic computer skills (Microsoft Excel, Word).

• Good communication skills.

If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.

"Only shortlisted candidate will be contacted for an interview"

For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.

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