Job: Operations

Primary Location: Asia-Thailand-Bangkok

Schedule: Full-time

Employee Status: Permanent

Posting Date: 06/Nov/2022, 9:05:56 PM

Unposting Date: Ongoing

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Role Responsibilities

Day-to-day activities:-

(a) Maintain securities trade, cash, accrual transactions in fund services system

(b) Monitor day-to-day account activities of assigned portfolios

(c) Monitor dividend / interest entitlements for assigned portfolios

(d) Reconcile securities position against custodian statements

(e) Reconcile cash position against bank statements

(f) Prepare portfolio valuation, and unit pricing report at intervals in accordance to client's requirements

(g) Liaise with clients and fund managers for queries on transactions

(h) Check all designated areas of operations with vigilance and care to ensure clients receive the highest standard of quality services at all times

(i) Provide backup function within a team to ensure smooth operations

(j) Assist immediate superiors as and when required

(k) NAV Calculation process.

(l) To checking NAV announcement from client

(J) To check and verify Payment instruction, Foreign Cash Flow

Transaction Release

• Direct and take decisions on daily operational activities.
• Execute authenticated and approved client transactions on a day to day basis.
• Sign off transactional entries/Batch.
• Verify customer's signature for operate transaction
• Sign off in Cash Activities Report and Valuation Report

Interface with Customer / Relationship Managers / Business Unit

• Contact with customer for professional advice, enquires, communicating and resolving clients issues.
• Ensure the highest levels of customer service and proactively seek improvement as per customers need and requirements.
• Maintain partnership like relationship with the other Business unit and be responsive to their service requirements.

Service Standard

• To efficient operate with turnaround time of transactions to ensure that the service level meet the target standard.

Service Quality

• Responsible for meeting the requirements and appropriate enhancement of the Quality Management System in line with "Outserve" initiative in Securities Services.

• To build up service excellence, customers focus mindset and quality culture in the department.

Operate day to day activities of Fund Services to achieve the highest levels of efficiency and cost effectiveness

Productivity Management

• Manage job and work assignment to achieve improvement of productivity.
• Build morale and motivate subordinate staff to build up optimum team spirit and productivity.
• Identify system and process improvement of productivity.
• Improve profitability of Fund Services through optimal utilization of resources and ensure at a minimum that operations are managed with agreed annual budgeted cost/income percentages

People

• Ensure continuous development of Fund Services team of professionals to manage and sustain long tem viability of operations

Business direction and market practice

• Pay attention to changing market condition and practice; give suggestion to Business units for marketing and business strategy review.

Control and Risk Management

• Effectively monitor and manage risks and controls of Fund Services so as to avoid loss to the Bank.
• Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
• Ensure compliance within the team to Group and Regulatory requirement.
• To effectively manage the risks so as to protect clients and the Bank's interest.
• Perform periodic self assessment on KCS, identify and report all exceptions on non compliance
• Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.

Change Management

• Ensure that system & procedural changes are implemented successfully.

Training

Attend training courses relevant to improve potential, individual inspiration & business short and long term requirements

Our Ideal Candidate

2-3 years experienced related to NAV / Fund Accounting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers