Work Location: KSPO Building, BTS Ploenchit, Bangkok

Good remuneration package will be rewarded and also excellent future career growth opportunity is available for the right candidate

• Responsible for leading the continuous process improvement and optimizing the existing processes for sustainable positive business growth.
• Identifying areas of weakness or issues related to overall performance, productivity and workflow, by delivering high quality of analysis to provide recommendation for improvement or initiatives.
• Responsible for targeting completion of process improvement projects within a specified time frame while also achieving a cost reduction goal.
• Analyze and participate in all aspects of the end-to-end strategic process to support business initiatives and opportunities by considering customer satisfaction through digital automation.
• Provide management with project status updates, feedbacks, and any appropriate reporting.

• Bachelor or Master's degree in MBA, Operational Management, Industrial Engineering or related fields.
• 8-10 years of relevant working experience in process improvement and customer service strategy.
• Having banking background and project management are a plus.
• Maturity and ability to interact responsively and tactfully with staff at all levels.
• Good in strategic thinking and decision making