Job Description

• Responsible for business target e.g. revenue, number of merchant, payment volume, etc.
• Develop and implement product strategies consistent with client needs and company vision
• Develop relationship and coordinate with strategic partnership in AEC such as international card schemes (MasterCard / Visa / UnionPay / JCB), local card schemes and e-Money providers.
• Constantly enhancing processes for better services of merchant team in handling new merchant on-boarding, merchant transactions, and merchant supports along with other related forms for merchants.
• Understanding merchant business portfolio and deriving insights through regular review and analyzing of reports and monitoring of product performance.
• Monitoring charge-back and fraud volumes of merchant accounts and ensuring action plans are implemented in reducing risk from particular merchants.
• Coordinate with Risk Management team on risk controls for Merchant Acquiring Business.
• Coordinate with IT team during product enhancement in terms of acquiring host system and terminal applications.

Qualifications

• Bachelor or Master degrees in business administration or related fields
• At least 3-5 years experience in Merchant Acquiring preferably
• Good command in English
• Strong analytical, interpersonal, communication skills
• Proficient in Microsoft Office; e.g. excel, word, powerpoint, etc.