Property Manager (Area Manager/ Operation Manager)

Job Summary

The Property Manager (Area / Operations Manager) is responsible for overseeing the overall operations and performance of multiple condominium properties. The role ensures efficient property operations, effective financial management, high service standards, regulatory compliance, and positive relationships with residents, management committees, and stakeholders.

This position requires strong leadership, coordination, and customer service skills, with responsibility for supervising on‑site teams and managing multiple properties simultaneously.

Key Responsibilities

Financial Management

• Prepare, manage, and control annual operating budgets for condominium properties

• Oversee collection of monthly funds, sinking funds, and special assessments

• Approve invoices, manage vendor contracts, and monitor expenditures

• Maintain accurate financial records and ensure proper bookkeeping

• Prepare and present monthly and annual financial reports to management committees

Property Operations & Maintenance

• Oversee maintenance and repair of common areas, including building systems, landscaping, pools, parking areas, and facilities

• Coordinate with contractors, suppliers, and service providers for repairs and preventive maintenance

• Conduct regular site inspections to identify risks, defects, and improvement needs

• Ensure compliance with building standards, safety regulations, and relevant laws

• Monitor service quality and ensure adherence to contractual and operating standards

Resident & Stakeholder Relations

• Act as the key point of contact for residents, juristic persons, management committees, and owners

• Handle complaints, resolve disputes, and manage issues professionally and effectively

• Promote positive community relations and service excellence

• Support and facilitate resident communications, activities, and meetings

Administrative & Reporting Duties

• Maintain accurate records of residents, contracts, correspondence, and documentation

• Prepare official notices, circulars, policies, and community communications

• Oversee access control, security procedures, and parking management

• Supervise move‑in/move‑out processes in compliance with building regulations

• Ensure consistent reporting, documentation, and internal record‑keeping standards

Management Committee & Board Support

• Attend and support meetings such as AGM, EGM, and BOC

• Provide operational, financial, and strategic recommendations to committees

• Support implementation of resolutions, rules, and policies set by the board

• Ensure compliance with the Condominium Act and relevant regulations

Emergency & Risk Management

• Develop, update, and implement emergency response and safety procedures

• Coordinate responses to emergencies, incidents, and critical situations

• Be available for on‑call duties, including evenings or weekends when required

Qualifications & Requirements

• Bachelor's degree in Property Management, Business Administration, or a related field (preferred)

• Minimum 8 years of total relevant experience in property management

• Experience managing 3–5 condominium properties simultaneously

• Previous experience at Building Manager level

• Strong knowledge of the Condominium Act, property management practices, and building regulations

• Strong leadership, coordination, and team management skills

• Excellent customer service and problem‑solving abilities

• Ability to communicate effectively in English and Thai (spoken and written)

• Proficient in property management systems and financial reporting tools

• Organized, detail‑oriented, and able to manage multiple priorities

• Willingness and ability to travel and work at multiple assigned properties

• TOEIC score 600