Overall values.

• Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
• Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
• Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
• Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
• Excellent presentation skill with strong logical thinking. 
• Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
• We value in fair pay. Our goal is to gradually increase the 
• Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

Responsibilities:

• Responsible for helping patients gain access to medical treatment facilities by using nursing knowledge, to provide the comprehensive and accurate information for pre-arrangement services,
• Be a consultant to patients for medical enquiries and schedule appointments; include a consultant for non-clinical team members; supervise and train medical terminology to team members.
• Work in a 12-h shift 7am - 7pm / 7pm - 7am
• Give advice regarding aesthetics and general topic
• Work at Aura office located in Sathon office building, next to BTS ช่องนนทรี
• Be a consultant and a coach to Patient Access Management Team Responsible to provide comprehensive and accurate information to patients, general customers, and patients’ relatives by using nursing knowledge.
• Make appointments both calls and emails including other channels which are provided by Aura Bangkok Clinic.
• Liaise with Physicians, Nurses, and related departments to gather the necessary information for patients and customers to continue treatments with Aura Bangkok Clinic.

To succeed in this role, you need to have:

• Bachelor of Nursing Science and Professional license from issued by the Nursing and Midwifery Council
• Minimum 2 years experience in nursing field
• Experience in using either Contact Center system or CRM system.
• Excellent command in both Thai and English with TOEIC Score ≥ 650.
• Excellent computer skills especially Microsoft Office such as MS Word and MS excel.
• Pleasant personality and excellent interpersonal and communication skills

Life at Aura

• Semi-flexible Office hour: 9.30-18.30
• Business Casual Dress Code  
• 2-min walk from BTS Chongnonsi (Sathon)
• Annual vaccination
• Premium Health and Life insurance with Family Benefits
• High yield, high pop up Provident Fund plan
• Child Education Benefits
• Travel allowance
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Special member price with Fitness first and Virgin Active Thailand
• Free lunch.
• Unlimited snacks, drinks and ice cream
• Positive-energetic teammates
• Monthly dinner party
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Grab your favorite reading from our bookshelf
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away
• Sleep box, take a rest and get up with fresher energy

Explore us at IG: @life.at.aura