เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, UNIX, Automation, English

ประเภทงาน:

งานประจำ

• Handling the implementation of Instant Search for customers, possessing in-depth knowledge of its technical and functional aspects.
• Conducting requirements analysis, mapping functional requirements to technical requirements, and implementing them using scripts, while managing both functional and technical aspects of implementations.
• Collaborating with consultants, delivery teams, and developers to ensure seamless implementation.
• Collaborating on service design with the team to enhance current workflows.
• Customer Implementation:
• Manage the implementation of Instant Search for customers, with in-depth knowledge of technical and functional aspects of the solution.
• Oversee, track, and follow up on assigned customer projects from requirement analysis through completion of implementation.
• Validate that customer implementations align with product definitions and standards.
• Manage customer expectations regarding Quality of Service.
• Identify and address any urgent issues or blockers.
• Technical Excellence: Implementation/Execution of Scripts:
• Understand Instant platforms and data flow mechanisms.
• Translate functional requirements into technical requirements based on platform understanding.
• Execute scripts based on technical requirements error-free.
• Validate production implementation using Unix commands to ensure functionality.
• Construction and Projects:
• Design and enhance services through active participation in the construction domain.
• Contribute to team improvement in daily operations with technical insights.
• Support Amadeus initiatives and programs, seeking automation opportunities, and effectively communicating and influencing stakeholders.
• Job Holder Profile:
• Competencies and Personal Skills:
• Proficiency in English (written & spoken); knowledge of the local language is a plus.
• Strong communication and presentation skills in a high-tech environment, with cross-functional influence.
• Multicultural approach with experience in multicultural work environments, emphasizing relationship building and teamwork.
• Customer-focused with strong interpersonal skills.
• Demonstrates autonomy, initiative, and self-leadership.
• Accountable, proactive, and flexible.
• Analytical and conceptual thinker.
• Proficient in project management, capable of driving projects effectively.
• Functional & Technical Skills:
• Proficient in IT products, processes, and services, with understanding of Web Services concepts, XML, and programming languages/tools.
• Capable of autonomously solving unique and complex problems with broad business impact.
• Experienced with MS Office applications and internet technologies, with adeptness in learning different software application tools.
• Knowledge of Amadeus products and system architecture is advantageous.
• Familiarity with the travel industry and related operations is beneficial.
• Education and Work Experience:
• University degree (4 to 5 years) or equivalent qualification in computer science, engineering, or related fields.
• Minimum 3 years' experience in business analysis or product support in the travel-related industry (fares, availability management, GDS knowledge, general travel industry knowledge, and IT-related knowledge).
• Diversity & Inclusion.
• We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Fast Learner, English

ประเภทงาน:

งานประจำ

• Handles initial inquiries.
• Supports and tracks local marketing activities and promotional events.
• Conducts sales activities through enrollment.
• Forms and manages groups.
• Follows up on unconverted inquiries and inactive customers.
• CUSTOMER RETENTION ACTIVITIES.
• Maintains positive customer relations and ensures customer satisfaction.
• Conducts customer orientations.
• Ensure optimal Language Center appearance.
• Encourages customer re-enrollments.
• Schedules lessons for customers and instructors.
• Schedules and conducts student consultations and counseling.
• OPERATIONS.
• Enters and manages customer information in the company system.
• Prepares invoices, collects customer payments and handles other accounting activities.
• Prepares reports and required documents.
• Manages material inventory.
• Maintains correspondence with customers.
• Bachelor's degree in any field.
• 0-2 years of working experience (Fresh Graduate are welcome).
• Good Command of English.
• Good command of Microsoft Office.
• Good Interpersonal Skills.
• Fringe Benefit.
• Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Network Infrastructure

ประเภทงาน:

งานประจำ

• Job Responsibility.
• 1 Understanding customer business process, customer pains point, customer KPI, customer roadmap and can build valuable technologies, solutions that can help customers to achieve their objectives.
• 2 Conducts sales decks, sales proposals, TOR (if needed) and negotiates with customers key executives to win the deal.
• 3 Build valuable pipelines and do performance tracking, plan to achieve target and identify supporting needs..
• 1 Have experience of working relating to telecom technology such as 5G/4G cellular, fixed, wireless, ICT, IoT such as smart logistics solutions, factory solutions.
• 2 Strong service mind and professional work collaboration with internal team (sales, products, pier solution sales, solution consultant, project management, project delivery) and external organization (vendors, partners).
• 3 Good attitude for problem solving and adaptive based on situation change.
• 4 Good skills to do business models and revenue feasibility study.
• 5 Have new ability and enjoy learning new products & services that company have focuses.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Understanding customer business process, customer pains point, customer KPI, customer roadmap and can build valuable technologies, solutions that can help customers to achieve their objectives.
• Conducts sales decks, sales proposals, TOR (if needed) and negotiates with customers key executives to win the deal.
• Build valuable pipelines and do performance tracking, plan to achieve target and identify supporting needs.
• Have experience of working relating to telecom technology such as 5G/4G cellular, fixed, wireless, ICT, IoT such as smart logistics solutions, factory solutions.
• Strong service mind and professional work collaboration with internal team (sales, products, pier solution sales, solution consultant, project management, project delivery) and external organization (vendors, partners).
• Good attitude for problem solving and adaptive based on situation change.
• Good skills to do business models and revenue feasibility study.
• Have new ability and enjoy learning new products & services that company have focuses.

ทักษะ:

Excel, Power BI, SQL

ประเภทงาน:

งานประจำ

• Manage and lead the E2E development projects under a responsible category to deliver new initiatives, cost saving budget, and drive business sales and profit growth.
• Work with Product, Trade, Supply Chain and other relevant cross-functional teams to deliver new business strategy and E2E development projects that can improve specific financial lines.
• Act as an analysis expert and business consultant to working team per business directions e.g. to improve availability, reduce waste, optimize and improve range, price, ...
• Proficient in analytical and visualization skills and tools such as advanced Microsoft excel, Power BI, SQL to transform data and category insight to deliver customer-centric solutions and initiatives that improve category performance. Including presentation and storytelling skills to articulate insight and action.
• Monitor specific action plans to gauge the project status, troubleshoot and recommend actions until the result is delivered and sustained.
• At least 5 extensive experiences in Business Planning, Business Analyst, and Business Development with a dynamic business background.
• Advanced Microsoft Excel, and Power BI.
• Optional analytical tools (preferred): SQL, Python, Microsoft Access.
• Require use of Analytics tools and initiating new business models and initiatives would be a BIG plus.
• Business analysis / Reporting analytics: E2E performance and insight finding.
• Commercial & Strategic thinking and Business development.
• E2E Project management skills.
• Problem solving skills through e.g. continuous improvement, lean, innovation and strategic frameworks.
• Communication and presentation skills / Persuasion & influence skills.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .