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ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket - MGallery, ensuring accuracy in booking, inventory control, and guest information.
• Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.
• Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests a ...
• Qualifications3-5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.
• Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.
• Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Handle customer reservations for flights, hotels, car rentals, and tour packages with accuracy and efficiency.
• Provide exceptional customer service by addressing inquiries and resolving booking issues promptly.
• Coordinate with travel partners and suppliers to confirm bookings and ensure availability.
• Maintain accurate records of reservations and transactions in the system.
• Assist in managing cancellations, changes, and special requests from customers.
• 3 years experience in reservations, customer service, or a related field is preferred.
• Ability to work 24/7 is a must.
• Ability to work onsite at FYI Building (near MRT Queen sirikit convention center).
• Apply your resume at: [email protected].