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ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• บริหารจัดการงานโรงแรมทั้งหมด ดูแลและตรวจสอบผลการปฏิบัติของฝ่ายต่างๆให้เป็นมาตรฐาน รวมถึงการให้คำปรึกษาให้พนักงาน.
• ประสานงาน ดูแลงานด้านการตลาดและการขายห้องพักของโรงแรม รวมถึงจัดทำแผนกลยุทธ์.
• ประสานงาน จัดทำกิจกรรมส่งเสริมการขายต่างๆ ตามฤดูกาล พร้อมทั้งจัดกิจกรรมต่างๆ ให้กับลูกค้าในเทศกาลสำคัญ.
• ดูแลแผนด้านกลยุทธ์การตลาดของโรงแรม ตามเป้าหมายที่กำหนดไว้.
• วางระบบงานของฝ่ายห้องพัก, ต้อนรับส่วนหน้า, จัดเลี้ยง, แม่บ้าน,ซ่อมบำรุง และแผนกอื่นๆ.
• สามารถดูแลให้ความช่วยเหลือ และแก้ไขปัญหาเฉพาะหน้าให้กับลูกค้าได้เป็นอย่างดี.
• ปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริหารโรงแรม 3-5 ปี.
• มีทักษะภาษาอังกฤษได้เป็นอย่างดี.
• มีทัศนคติบวก จิตใจรักการบริการ Service Mind สามารถทำงานเป็นทีมและทำงานภายใต้แรงกดดันได้ดี.
• กล้าตัดสินใจ และแก้ไขปัญหาเฉพาะหน้าได้ดี มีมนุษย์สัมพันธ์ และมีบุคลิกภาพที่ดี.
• สอบถามข้อมูลเพิ่มเติม.
• ตำแหน่งนี้ประจำที่เขาใหญ่ โรงแรมสไตล์โมเดิร์น เปิดใหม่***.
• โทร.087-123-9668, 063-228-0900, 02-318-0062 # 1278.
• Email: [email protected].
• Line ID: 0871239668.

ประเภทงาน:

งานประจำ

• Location Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1-year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Location The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
• Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
• Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
• Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
• In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• التصنيفات Housekeeping & Laundry
• الموقع Sathorn Vista, Bangkok - Marriott Executive Apartments, 1 Sathorn Soi 3 South Sathorn Road, Bangkok, Bangkok, Thailand عرض على الخريطة
• الجدول الزمني Full-Time
• هل تقع في مكان بعيد N
• إمكانية الانتقال إلى موقع آخر N
• نوع الوظيفة Non-Management
• شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمول
• يعد العالم مكان ا كبير ا وتوفر شقق ماريوت التنفيذية سكن ا مؤقت ا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيد ا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.