เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Meet Deadlines

ประเภทงาน:

งานประจำ

• Analyze various types of fraud cases and coordinate with the Quality Assurance (QA) team to ensure alignment in operational guidelines, including co-developing Standard Operating Procedures (SOPs).
• Review and summarize issues raised from customer inquiries to improve workflows, operational policies, and ensure appropriate customer response coordination.
• Effectively manage and maintain employee work shifts and rosters.
• Prepare weekly and monthly slides summarizing feedback with actionable recommendations, based on operational guidelines.
• Perform other duties as assigned.
• Requirements: Bachelor's degree in any field.
• 1 year of experience in Fraud Operations, Fraud Analysis, or Transaction Monitoring.
• Strong understanding of fraud risk patterns and the ability to analyze potential fraud trends.
• Excellent analytical and investigative skills with a problem-solving mindset.
• Ability to work effectively both within a team and across departments, and to provide guidance to achieve shared goals.
• Quick thinker with the ability to handle unexpected situations efficiently.
• Able to work under pressure and meet deadlines.
• Strong interpersonal and communication skills suitable for collaborative environments.
• Self-motivated, detail-oriented, and eager to take on new challenges and solve diverse issues.
• Able to work in shifts (5 days per week; off days may not fall on weekends; working hours 09:00 AM - 06:00 PM).
• Proficient in Microsoft Excel (Intermediate level: formulas, Pivot tables).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

YouTube

ประเภทงาน:

งานประจำ

• Plan and execute comprehensive pre-stream preparations, including equipment setup, software configuration (primarily OBS with elements like stickers, packshots, overlays, and scenes), studio environment setup, and detailed attention to product placement and host positioning.
• Conduct thorough technical checks. Handle all live stream technical operations using OBS, managing scene transitions, graphic overlays, and multimedia playback, ensuring the stream runs smoothly according to schedule.
• Continuously monitor live stream quality (audio-visual, stability) and audience engagement, proactively troubleshooting any technical issues in real-time to ensure a smooth broadcast.
• Manage live chat moderation and audience interaction tools to foster engagement, which includes monitoring and responding to audience comments/questions and potentially highlighting viewer input for the host.
• Oversee the recording, archiving, and perform basic editing of live stream content.
• Conduct script writing, TTS generation, visual coordination, and be responsible for overall content quality checks.
• Perform other ad hoc tasks related to live streaming or team support as directed.
• Live Streaming Strategy (15%).
• Collaborate with content creators, hosts, and marketing teams on planning, including pre-planned rundowns or scripts for the live stream.
• Analyze live stream performance data to generate reports, identify areas for improvement, and provide optimization recommendations.
• Stay updated with the latest streaming technologies, platforms, and industry best practices.
• Ensure adherence to the terms of service and community guidelines of the specific live streaming platform being used.
• Who You Are.
• Proven 2-3 years of experience in a live streaming role with in-depth knowledge of streaming hardware (cameras, audio, lighting, encoders), software (e.g., OBS, vMix), and various platforms (e.g., YouTube Live, Facebook Live, Twitch).
• Strong understanding of video/audio encoding, streaming protocols (RTMP, HLS), network configurations, and excellent real-time troubleshooting skills for live events.
• Demonstrable ability to monitor live stream analytics, interpret data, and implement strategies for performance optimization.
• Excellent communication and interpersonal skills, with a proven ability to confidently engage and support hosts, talent, and team members.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Flexibility to work irregular hours, including evenings and weekends, as dictated by live event schedules.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Competitive Salary.
• Performance Review ( 2 times per year ).
• Performance Bonus.
• Annual Paid Leave.
• Compassionate Leave.
• Health Insurance.
• Social Security.
• Discount for Fitness Gym at EmQuartier.
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD).
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

ทักษะ:

Product Design, Power BI, Problem Solving, English

ประเภทงาน:

งานประจำ

• Strategic Leadership & GovernanceDevelop and own the 5-year Manufacturing Excellence Master Plan for the factory, aligning site-level operational goals with regional and global business strategies.
• Lead and mentor a team of specialized managers (RPS, VSU, and Digitalization Managers) to ensure departmental synergy and high performance.
• Serve as an active member of the Bangplee Leadership Team (BLT), contributing to site-wide decision-making and strategic direction.
• Production System & TPM (RPS Pillar)Drive the implementation and sustainability of the Reckitt Production System (RPS) in line with the global standard.
• Establish rigorous auditing processes to ensure pillar standards (MOS, AM, PM, etc.) are met across all production lines.
• Eliminate losses through systematic root cause analysis and the institutionalization of continuous improvement methodologies.
• Own and drive the site productivity plan development and delivery.
• Vertical Start-Up (VSU) & Project ExcellenceOversee the VSU Capability Building framework to ensure all new product launches and equipment installations achieve "Vertical Start-Up" (reaching target speeds and quality levels immediately upon launch).
• Integrate Early Equipment Management (EEM) and product design principles to minimize post-commissioning losses and ensure operational readiness.
• Digital Transformation & Advanced AnalyticsDirect the digitalization strategy to significantly enhance manufacturing efficiency, quality management, and equipment maintenance.
• Ensure digital tools (e.g., Power BI, IoT, Automated Reporting) are integrated into daily operations to drive real-time decision-making on the shop floor.
• Manage the digitalization budget and roadmap to ensure technological stability and cybersecurity.
• The experience we're looking for.
• Experience: 10+ years of progressive experience in manufacturing, with a proven track record in a leadership capacity within a multinational environment.
• Methodology Expertise: Deep theoretical and practical knowledge of TPM, Lean Manufacturing, Six Sigma, and VSU/Early Management protocols.
• Stakeholder Management: Exceptional skill in managing relationships and influencing outcomes with regional heads, site leadership, and cross-functional partners.
• Presentation & Presence: Confident in delivering high-stakes presentations and reports to global executives.
• Analytical Power: Ability to synthesize vast amounts of operational data to identify strategic priorities that impact the P&L.
• Cross-functional Collaboration: Expert at leading teams across departmental boundaries to achieve common site goals.
• The skills for success.
• Language: Full professional proficiency in English (written and verbal) is mandatory for stakeholder management and global reporting.
• Leadership / Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• Stakeholder Management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Out-of-box thinking, Challenge status-quo.
• Excellent Communication Skills.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.