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ที่มีคำว่า customer relationship manager (crm) & marketing
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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
- KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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ทักษะ:
Sales, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
- Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
- Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
- Collaborate with the R&D team to identify new product opportunities and drive innovation.
- Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
- Contribute to the development of marketing strategies and promotional materials.
- Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
- Achieve and exceed individual and team sales targets.
- To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
- What we're looking for.
- Bachelor's degree in food science, food technology or related field.
- 4+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
- Thorough understanding of food technology, food ingredients business.
- Demonstrated success in building long-term relationships with customers and securing new business.
- Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
- Strong problem-solving and analytical skills to identify and address customer challenges.
- Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
- Willingness to travel within the region to visit customers and attend industry events.
- Good command of English communication skills (both spoken and written).
5 วันที่ผ่านมา
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บันทึก
ยกเลิก
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Negotiation, Problem Solving, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve a monthly sales budget.
- Ensure that a boutique is operated under a clean and luxurious atmosphere.
- Supervise the housekeeper.
- Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
- Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
- Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
- Conduct daily audit of stock management including merchandise receipt, transfers and sales.
- Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
- Manage customers reservations and waiting lists of unavailable products.
- Personnel:Staff motivation and encouragement.
- Ensure that Customer Service Officer delivers a high standard of service to all customers.
- Responsible for leading the team with a good discipline and integrity.
- Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
- Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
- Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
- Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
- Marketing and customer relationship management:Handling customer complaints effectively.
- Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
- Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
- ProfileBachelor s degree or higher in any fields.
- At least 5 years of working experience in selling luxury products.
- At least 2 years of working experience as an assistant boutique manager is preferred.
- Must be a good team player, pleasant, service oriented with good communication skills.
- Good computer operation.
- Professional requirementsSelling skill.
- Negotiation skill.
- Problem solving skill.
- Analytical thinking.
- LanguagesExcellent command of English and proficient in Mandarin is preferred.
- Company address
- The Swatch Group Trading (Thailand) Limited
- 4th Floor, M. Thai Tower, All Seasons Place
- 87 Wireless Road
- Pathumwan District
- TH-Bangkok 10330.
- Job Reference: SGTH00161
8 วันที่ผ่านมา
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ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับcustomer relationship manager (crm) & marketing
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