เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

CSS, Problem Solving, Assurance, English

ประเภทงาน:

งานประจำ

• Drive best-in-market customer experience and sustainable development of Customer.
• Operations staff throughout maintaining and improving skills and knowledge of Customer Operations Specialists in the changing business environment, as part of the operational teams.
• Day to day tasks involve the delivery of onboarding and functional trainings as well as the connected coaching activities derived from the regional Operations priorities.
• Facilitate onboarding and functional training of new Customer Success Specialists staff in close collaboration with operational teams.
• Deliver training derived from operational needs, from pre-agreed portfolio. Leverage on digital trainings portfolio available for Customer Operations Staff.
• Overall accountability for knowledge management for the respective team, including maintenance, coordination of review and updates of standard operating procedures (SOP), local training materials and work instructions.
• Partner with Team Leaders with regards to CSS skills and knowledge level in order to support solid performance assessment, contribute to development and allow delivery of best-in-market customer experience.
• Lead/drive delivery in specific workstreams under project migration or project deployments.
• Able to lead & facilitate complex problem solving and decision making with business partner to improve processes and ESSA opportunities.
• Innovative in problem solving and bring in new ideas and changes to coaching space to enable realization of ideas with good follow through until project completion.
• Responsible for selected and segmented Quality Assurance (QA), ensuring that quality requirements are fulfilled by CSS in order to provide excellent experience to customers (external and internal) and feedback to supervisor and CSS.
• Minimum of 5 years of related working experience. Experience in End to End operation is preferred.
• Good Proficiency in English level both written and verbal.
• In-depth knowledge of Standard Operating Procedures and Quality Assurance.
• In-depth understanding and knowledge of customer requirements and challenges.
• Strong Continuous Improvement mindset.
• Practical skill in coaching, motivating and persuading techniques.
• Personal leadership skills in promoting customer focus and teamwork spirit while collaborating with Customer Operations teams and other business partners.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Legal, Compliance, Industry trends

ประเภทงาน:

งานประจำ

• Partner closely with the Thailand CCE and the country leadership team to support strategy development for the Ingram Micro Thailand business and deploy strategic business initiatives and capabilities (i.e., Xvantage, go-to-market, demand generation, and others).
• Help enable the robust and controlled execution of financial targets, such as P&L and balance sheet management, revenue growth, margin/revenue mix, net income, working capital, OPEX management/leverage, ROIC, ROWC, etc.
• Lead the full-cycle management of Ingram Micro Thailand s annual budget and forecasting processes, including long-range, to ensure optimal understanding of revenue and margin trends, how resources are deployed, and how the business tracks relative to plans.
• Provide commercial insights across the business to exceed plan targets and lead the continuous evaluation of strategic financial objectives, including providing creative ideas/solutions that optimize margin performance (e.g., deal terms, structured finance products, pricing/incentive programs, supply chain, and operational margin optimization, operational excellence/leverage/scale, credit risk/cash/liquidity/working capital expert management).
• Partner with corporate, regional, and country functions to assess develop, and broker, the functional expertise needed to support the execution of business strategies; while liaising with regional teams, finance, ops, digital/IT, HR, legal, compliance, and others.
• Serve as key Finance liaison in support of M&A impacting Ingram Micro Thailand. Gatekeeper Finance.
• Maintain a strong understanding of Ingram Micro Thailand s complex business model, go-to market strategies, industry trends, and business risks & opportunities to provide an objective perspective and constructively evaluate commercial decisions to achieve profitability targets while ensuring decisions are grounded in solid financial criteria and governance.
• Own the numbers and financial insights and stand behind the process, governance, and controls to ensure GAAP accuracy, financial integrity, and effectiveness.
• Build a strong Finance team in all critical gatekeeping aspects and oversee end-to-end financial processes: OTC, PTP, HTP, financial close/reporting, credit/financing, tax, and external audit procedures. This includes the design and execution of proper internal controls, all in compliance with applicable regulatory frameworks, GAAP requirements, and internal policies. Finance Operator.
• Manage Ingram Micro Thailand s capital requirements and, in close collaboration with regional and corporate finance teams, administer and optimize the return on Ingram Micro Thailand s financial position and investments, including working capital.
• Closely work with business partners in managing, optimizing, and evaluating trade-offs on working capital levels and all its major components: DSO, DIO, and DPO.
• Drive continuous improvement initiatives in all business processes influenced and touched by Finance that leverage new tools, automation, and best practices to improve the team's work efficiency, velocity, accuracy, control, and insightfulness.
• Direct the Ingram Micro Thailand team to support enterprise projects to transform finance delivery models through standardizing finance processes, systems and controls, automation, and improved insight generation. Leadership.
• Lead several local teams, including finance, controllership, treasury, credit, collections, accounts receivable/payable, tax, and supply chain planning, among others.
• Ensure Finance Thailand is appropriately skilled, staffed, and organized in all critical capabilities: commercial finance (e.g., FP&A and business finance, specialist finance (e.g., controllership, tax, treasury, controls) and operational finance (AP, AR, GL, Others) and drive for continuous bench development.
• Cultivate and lead a highly engaged and high-performing team that produces rich and impactful business insights and different solutions (including credit and financing products), financial reports, plans, and forecasts with high clarity, accuracy, and robust internal control resiliency.
• Professional Skills & Characteristics.
• Charisma c leadership presence with a solid ability to partner closely with executives and develop high-performing teams, including developing benches for future business or finance leader roles.
• Robust executive presence, professional maturity, and diplomacy skills to inspire trust within the organization.
• A true business partner who works effectively and creatively with others in the organization on to figure out how to successfully achieve goals while maintaining financial integrity and strong financial internal controls.
• Influence, networking, and collaboration on skills to manage interdependency between global, local/function on and BU s.
• Strong financial and analytical acumen and business insights with the ability to draw fast conclusions on opportunities and an obsession to act even with imperfect information.
• Exceptional analytical, problem-solving, and communication skills with extensive experience advising senior leaders.
• Excellent communication and strong influencing skills across business func ons; confidence to approach business leaders with difficult messages and defend posi ons.
• Advanced financial modeling skills and experience with SAP or other large ERP environments, as well as digital mid-layer technologies such as for process/workflow automation, data analytics, and/or visualization, is a distinct plus (OneStream, Workiva, Alteryx, Tableau, Teradata, others).
• Technical qualifications.
• Ac ng or former business unit Chief Financial Officer (CFO) for a large multinational or similar or equivalent senior finance role with full P&L, Working Capital, Balance Sheet, and Cash Flow ownership.
• 15+ years of experience in a multinational company across FP&A, commercial/business finance, analytics, controllership, financial gatekeeping, and corporate governance.
• Bachelor s degree in finance or accounting. MBA and/or CPA-CA strongly preferred.
• Experience in technology, distribution, and supply chain heavy industries with a growing ARR revenue profile and established or evolving digital capabilities.
• Thailand-centric experience with exposure to working in multiple jurisdictions; expanded APAC experience is a distinct plus.
• Strong knowledge of GAAP, internal control policies, and procedures; USGAAP and US SOX experience is highly preferred.
• Travel Readiness: Ability to travel domestically or internationally.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Safety Management, Compliance, Chemical Engineering, English

ประเภทงาน:

งานประจำ

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Develop and provide advice, guidance and support to studies/projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, SIL, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Facilitate and participate in risk assessment workhop including but not limited to HAZOP, HAZID, SIL, etc. Ensure the recommendations are followed up and closed out properly.
• Provide technical safety support to asset operations including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PSSR, PTRs, PEER Review, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST, Flaresim, PIPENET as well as provide support, guidance and troubleshoot to studies/ projects/ assets on engineering activities regarding technical safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Monitor and analyze SSHE Statistic, share lessons learned and develop campaign/ program to enforce mitigative and preventive measure to reduce the incidents.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Extensive experience in risk assessment facilitation, scribe and documentation.
• Solid knowledge in loss prevention process, safety study and safety analysis techniques.
• Proficiency in industry codes, standards, and SSHE regulations.
• Strong leadership, analytical, and problem-solving skills.
• Excellent communication skills with the ability to work independently and collaboratively.
• Fluent in English (written and spoken).

ทักษะ:

Legal, Budgeting, Procurement, English

ประเภทงาน:

งานประจำ

• This Senior Health, Safety & Wellbeing Specialist will be located in Thailand and supporting remotely Malaysia and Indonesia.
• Drive the creation and execution of innovative health, safety, and wellbeing programs aligned with our People Strategy, that inspire a thriving, risk-aware culture.
• Define and execute on Health and Safety plan that ensure compliance local legal requirements in the country.
• Collaborate with diverse teams and leaders to proactively prevent health issues, swiftly manage challenges, and keep our people safe and energized.
• Provide strategic guidance to ensure our duty of care and legal compliance are champions of organizational excellence.
• Stay ahead of evolving laws and industry standards to design forward-thinking governance structures that set the benchmark for safety and compliance in the country.
• Lead the development of compelling health and safety roadmaps and initiatives that align with our mission to foster a resilient, healthy, and high-performing workplace.
• Partner with internal teams and external experts to build a culture of safety, promote employee wellness, and support organizational growth.
• Advise country teams on global and regional health and safety programs.
• Monitor health, safety, and wellbeing programs that promote a proactive safety culture, support employee wellness, and promote organizational resilience.
• Manage end-to-end safety activities: including planning, communication, budgeting, logistics, and procurement.
• YOUR PROFILEA qualified Health, Safety and Wellbeing professional with proven experience in health, safety, and wellbeing management.
• Well-versed in local labor laws, health and safety regulations, and regional compliance frameworks.
• Skilled in developing governance models, strategic planning, and program management.
• A passionate communicator capable of engaging stakeholders at all levels.
• Experienced in investigating incidents, managing risks, and fostering a culture of safety and wellbeing.
• Fluent in English and familiar with local contexts.
• A proactive problem-solver with a collaborative mindset, committed to continuous improvement.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
• Requisition ID: 436357 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Indonesia.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Global Program Development.
• Design and maintain the global onboarding and readiness strategy for Hospitality commercial roles, ensuring alignment with business objectives and transformation initiatives.
• Migrate all onboarding and TRU lessons to Seismic, creating a unified, scalable onboarding experience.
• Develop role-specific onboarding content in collaboration with product, specialist, and regional enablement teams.
• Regional Execution & Localization.
• Deliver onboarding and readiness programs locally within APAC, adapting content for cultural, market, and language needs.
• Partner with regional enablement managers to ensure consistent execution and best practice sharing across all regions.
• Measurement & Continuous Improvement.
• Establish and track KPIs for onboarding effectiveness, including ROI measurement, engagement, and time-to-productivity.
• Facilitate feedback loops with stakeholders to continuously improve onboarding content and delivery.
• Collaboration & Governance.
• Operate within a matrix team, sharing best practices and supporting the governance process for training requests.
• Ensure all onboarding sessions are logged in Seismic for engagement tracking and monthly governance review.
• Innovation & Enablement Excellence.
• Lead the creation and rollout of Seismic-based onboarding programs, including certification paths and role play modules.
• Support the development of advanced onboarding and upskilling initiatives as business needs evolve.
• Experience in enablement, onboarding, or L&D program management, preferably in a global or matrixed organization..
• Demonstrated ability to design, deliver and measure onboarding programs at scale..
• Proven experience with enablement platforms (Seismic preferred) and ROI measurement tools..
• Strong understanding of the hospitality industry and commercial functions is highly regarded but not mandatory.
• Ability to adapt content for diverse audiences and localize for APAC markets.
• lear and effective communication skills for stakeholder interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.