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āļāļĩāđāļĄāļĩāļāļģāļ§āđāļē assistant customer service manager
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āļāļąāļāļĐāļ°:
Risk Management, Compliance, Project Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
- Management of Customer Service, order processing, on-time-in-full delivery through distributor.
- Management of warehouse and distribution through distributor.
- Management of Inventory/ SLOB, write off and provisions.
- Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
- Management of new product launch, pack change and local repacking.
- Management of P&L and savings.
- Oversight Third Party Logistics Services Providers and performance management.
- Risk management.
- Management of safety, quality, and compliance.
- Work with cross functions in Local, Regional, and external parties to deliver performance and services.
- Project Management.
- Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI.
- Why You?
- This role is based on-site in Thailand with a hybrid working arrangement available after probation, subject to business needs. You will join a supportive team that values learning and personal development. You will have clear chances to grow into broader supply chain, operations or commercial roles.
- Basic Qualification.
- Minimum Bachelor s Degree in related field of study.
- 8 years and above experiences in Supply Chain Management roles.
- Experienced / excellent knowledge in end to end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
- Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
- Excellent communication in English.
- Excellent interpersonal skills.
- Strong data literacy and analytics.
- Strategic thinking.
- Problem solving, exception management.
- Stakeholder and people management.
- Continuous improvement mindset.
- Transformation with digitalization, process automation, robotics and Gen AI.
- Preferred Qualification
- If you have the following characteristics, it would be a plusExperience working in the healthcare, pharmaceutical, or fast-moving consumer goods sectors.
- Knowledge of warehouse management systems and transport management systems.
- Experience with continuous improvement methods such as Lean or Six Sigma.
- Formal supply chain or logistics certification.
- Familiarity with import/export regulations and customs processes in Thailand.
- Track record of delivering projects that improved service levels or reduced costs.
- What success looks likeHigh on-time-in-full delivery rates and low order error rates.
- Positive customer feedback and strong internal stakeholder relationships.
- A motivated, well-trained customer service team achieving clear KPIs.
- Reduced logistics costs through improved processes and partner management.
- How to apply
- If this role speaks to you, please submit your CV and a short cover letter explaining how your experience matches the role. We are excited to hear how you can contribute to our mission and grow with us.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
- People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
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āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Role and Responsibilities.
- Manage the development, updates, feature enhancement, and content strategy and drives performance of the website(s) and mobile app ( iOS / Android ). Ensure all digital platforms are responsive, user-friendly, fast-loading, and SEO / ASO-optimized.
- Drive marketing campaign & collaborate with designers, marketers, RHQ developers to implement new features and functionality via campaign publishing.
- Conduct regular QA testing, troubleshooting, and bug fixing.
- Manage 3rd-party integrations, plugins, APIs, GTM, Floodlight and tools.
- Proficiency in HTML, CSS, JavaScript, and app development frameworks.
- Quality Assurance, the shop app features, functionalities and content accuracy.
- Schedule projects, resources and reports.
- Collaborates with cross-functional with the development of the shop app in both the regional and local.
- Skills and Qualifications.
- Bachelor in marketing, business administration or related fields. 5 to 7 years of experience in eCommerce app operation, marketing, and service planning.
- Experience in customer experience, user experience enhancement projects.
- Exceptional interpersonal skill and teamwork.
- Strategic planning.
- Goal Orientation.
- Fluent in English communication.
- Innovation & Creativity.
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āļāļēāļāļāļēāļĒ,āļāļēāļĢāļāļąāļāļāļēāļĢ
āļāļąāļāļĐāļ°:
Sales, Excel, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Leads the Regional and specialist accounts function for adidas, with the primary objective of developing and implementing the Company s sales strategy and wholesale account plans to achieve sales, margin and contribution objectives.
- Drive global / Regional account to achieve and meet SEA expectations in all angles.
- Sets ongoing target for assigned channel, achieves distinct targets based on service standards, operational target values and department strategies. Establishes/influence for the new standards which are based on the organizational strategy to achieve s ...
- Lead wholesales Digital Platform Commerce (DPC) by driving all WHS partners digital channels (Sellout) and seeking opportunities for Pure Player in market.
- Accountabilities: Functional:Lead accounts towards delivering sales turnover, margins, and contribution whilst managing sales expenses within planned levels.
- Ensure AR collections as per trade terms, DSO objectives and limit bad debts with effective credit management, tracking and credit worthiness of customers.
- Formulate sales development, channel strategies, annual account plans and ensure execution in line with brand and company strategy.
- Develop, negotiate and implement trading terms by customers to drive pay by performance growth, optimizing in-store execution, brand presence, sell-through to represent our brands to consumers according to set standards.
- Build, maintain and enhance the partnership with all the accounts, especially the alliance ones, maintaining effective customer service levels to meet order processing, route and order fulfillment.
- Liaise with Marketing team on merchandising support, timely inflow of stocks to service customers, ensuring, prompt action to liquidate old inventory.
- Provide coaching and guidance to the team in achieving their daily responsibilities and objectives.
- Lead communication internally as well as externally on conflicting / diverging opinions.
- Negotiates internally as well as externally to ensure acceptance for new standards or concepts.
- Evaluate constantly and adapt / enhance existing processes / terms of trade.
- Controlling:Measure and deliver own team s KPIs.
- Report on market trends and competitions in the respective accounts / channels.
- Provide realistic business plans / sales forecasts from topline to bottom line, understand how to influence business KPIs performance.
- Knowledge:Thorough and deep knowledge of theory and organizational practice, with expertise in sales / commercial functions.
- Broad management experience across all functional areas of businesses.
- Professional background/ Experience:Functional: Solid experience in Sales/Account Management.
- Industry: Sports / Fashion preferable. FMCG modern retail is optional.
- Leadership: To fit with adidas leadership values.
- Education: University degree in Business with sales/ Commercial focus.
- IT:Outlook: Basic.
- Word: Advanced.
- Excel: Advanced.
- PowerPoint: Advanced.
- Language skills:English: Advanced.
- Local Language: Fluent.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
- BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
- JOB TITLE: Assistant Manager, Sales BRAND: LOCATION: Bangkok TEAM: Sales STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 541991 DATE: Apr 8, 2026
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āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- The program consists of 3 six month department rotations within the Food and Beverage division, with gradually increasing responsibility.
- You will be assigned a buddy to assist you with settling into the program and with any ongoing questions.
- By the end of the program, graduating MITs should be ready to assume an Assistant Manager level role.
- Support The Food & Beverage leadership team in overseeing all aspects of food & beverage.
- Learn how to manage and lead a team of service professionals.
- What you bring.
- High attention to detail and commitment to a luxury quality.
- Previous experience in the food & beverage industry.
- A passion for exceptional service, fine dining and hospitality.
- Passion for excellence and innovation.
- Previous experience in the luxury market.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to adapt to changing guest needs and preferences.
- Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.
- Exceptional customer service skills with a passion for delivering a luxury guest experience.
- Excellent communication, problem-solving, and organizational skills.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
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āļĨāļāļāļāļģ 5 āļŠāļīāđāļāļāļĩāđāļŦāļĨāļąāļāđāļĨāļīāļāļāļēāļ āļāļĩāļ§āļīāļāļāļļāļāļāļ°āđāļāļĨāļĩāđāļĒāļāđāļāļāļĨāļāļāļāļēāļĨ
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