เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Multitasking, Negotiation

ประเภทงาน:

งานประจำ

• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Facebook Marketing, English

ประเภทงาน:

งานประจำ

• Host live-stream educational sessions to introduce skincare products, ingredients, and usage methods.
• Explain INCI ingredient lists, product technologies, and skin benefits in a professional yet simple way.
• Provide skin analysis guidance and help viewers understand their skin needs.
• Engage with audience comments/questions in real time with high emotional intelligence and confidence.
• Deliver positive, trustworthy, and science-based skincare education.
• Collaborate with marketing & product teams to create content topics, scripts, and live-stream strategies.
• Maintain a professional brand image and uphold industry standards.
• Strong knowledge in cosmetic ingredients, skin science, and professional skincare.
• Female.
• Ability to explain INCI and interpret ingredient functions.
• Ability to evaluate skin types, conditions, and common concerns.
• Excellent communication skills with a warm, friendly, and positive personality.
• High emotional intelligence (EQ), patience, and professionalism when interacting with customers....
• Experience in live commerce, beauty education, skincare consulting, or similar roles are an advantage.
• Fluent in English and Thai. ( Excellent ).
• Confident on camera, well-spoken, and presentable..
• What We Offer +.
• Competitive salary + performance incentives.
• Professional training in skincare, ingredients, and live-stream presentation.
• Opportunities to grow within the professional beauty & wellness industry.
• Supportive, energetic, and positive team environment.
• High commission.
• Bonus (based on company performance).
• Social security.
• Travel allowance.
• Employee discount on products.
• Facebook Page: https://www.facebook.com/pevoniathailand.
• Send resume & Work performance ( English version ) to.
• Email: [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Product Development

ประเภทงาน:

งานประจำ

• Identify customer pain points, experience gaps, and opportunities for CX improvement by leveraging user feedback, reviews, and insights to enhance customer journey mapping.
• Align CX strategies and guidelines to identify areas within the customer journey that require improvement, ensuring a seamless experience for customers with the Bank.
• Coordinate with the internal CX team to drive synergy in CX enhancement initiatives, including customer insight adoption, CX iteration testing, and governance alignment ...
• Collaborate with cross-functional stakeholders to improve every stage of the end-to-end customer lifecycle through journey design and review.
• Serve as a CX advisor by providing strategic recommendations on customer journey-related issues.
• Bachelor s degree in Business, Marketing, or a related field, with 2-5 years of relevant professional experience.
• Ability to build strong customer empathy across journeys, business processes, and partnerships.
• Ability to understand customer emotions and emotionally connect with customer needs and realities.
• Strong ability to identify, prevent, and effectively resolve customer experience gaps or concerns throughout the journey.
• Ability to build and maintain strong relationships with both external stakeholders and internal cross-functional teams (e.g., services, sales, support, product development, QA, etc.).
• Ability to collect customer data from various sources (e.g., surveys, journey mapping, Voice of the Customer, etc.), analyze it using appropriate analytics tools, and translate data into actionable insights that identify opportunities.
• Ability to manage multiple complex projects effectively and deliver measurable results.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

YouTube, Branding

ประเภทงาน:

งานประจำ

• Bring original creative ideas to each shoot; the role is not just operating the camera, but contributing as a creative to the content.
• Shoot high-quality short-form vertical videos (e.g., TikTok, Instagram Reels) and long-form content (e.g., YouTube) with strong visual storytelling.
• Operate both professional cameras and smartphones (iPhone) for filming.
• Collaborate with the content and branding teams to plan and execute shoots that align with creative direction and campaign objectives.
• Photography.
• Capture behind-the-scenes photos and stock-style portrait images of people and activities.
• Ensure all images are well-composed, properly lit, and visually consistent with brand guidelines.
• Lighting & Equipment Setup.
• Set up and operate lighting equipment, with a solid understanding of 3-point lighting techniques.
• Experience with beauty lighting and cinematic lighting setups is highly preferred.
• Manage audio equipment (microphones, recorders) and ensure proper setup during shoots.
• Note: If your creative skills are exceptional, we are willing to support lighting training.
• Post-Production.
• Perform basic sequence editing on CapCut.
• Perform basic photo retouching or color correction in Photoshop (preferred but not required).
• On-site Shooting.
• Able to travel and shoot on location with the team when required.
• Basic Qualifications.
• 1-3 years of experience in content shooting, video production, or related fields (media, marketing, creative agency).
• A strong portfolio demonstrating short-form and long-form video work, with a focus on creative quality and visual storytelling.
• A creative thinker with the ability to conceptualize and develop compelling content ideas across platforms.
• Proficient in operating DSLR cameras and smartphones (iPhone) for both photo and video shooting.
• Strong understanding of basic lighting setups and audio recording techniques.
• Familiar with Google Drive and digital file management.
• Basic skills in Adobe CapCut are required.
• Basic skills in Adobe Photoshop are preferred.
• Fast problem-solver who is able to handle onset challenges calmly and resourcedfully under time pressure.
• Detail-oriented, creative, and able to work under tight deadlines.
• A collaborative team player who is flexible, proactive, and communicates effectively.
• Perks & Benefits.
• Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine