เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, Industry trends, Compliance, English

ประเภทงาน:

งานประจำ

• Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
• Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
• Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
• Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
• Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
• Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
• Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
• Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
• PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
• Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
• 3-5 years of experience in IT, Product, SAAS, hospitality systems.
• Fluent communication in English.
• Demonstrates independently with a strong sense of ownership and follow-through.
• Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
• Able to overcome resistance by demonstrating value and building confidence in new solutions.
• Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
• Excellent problem-solving, organization and analytical skills.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ทักษะ:

GIS, Industry trends, Negotiation, English

ประเภทงาน:

งานประจำ

• Serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement.
• Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization.
• Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals.
• Develop and implement customized onboarding plans tailored to individual customer needs.
• Create and manage customer success plans that align with the customer s business goals and desired outcomes.
• Prepare both standard and custom documentation to support onboarding and ongoing engagement.
• Lead weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice.
• Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery.
• Collaborate closely with the Sales team for seamless handoffs and cooperative customer management.
• Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, progress, and future goals.
• Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies.
• Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences.
• Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements.
• Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment.
• Generate custom pricing proposals when necessary and assist in contract renewals.
• Work intensively with Sales and Support teams to ensure a coordinated approach to customer management.
• Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually.
• Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events.
• Lead webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers.
• Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services.
• Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support.
• Maximize the return on investment from our software and services.
• Continuous Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends.
• Build a long-term, collaborative relationship with our team dedicated to their success.
• Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process.
• What skills and capabilities will make you successful?Customer Relationship Management (CRM).
• Digital Grid Software Expertise (ADMS, OMS, GIS).
• Stakeholder Management & Strategic Communication.
• Cross-functional Team Collaboration.
• Tendering & Commercial Proposal Development.
• Customer Success Planning & Performance Monitoring.
• Customer Advocacy & Success Story Enablement.
• What qualifications will make you successful for this role? Education: Bachelor s/Master s degree in Power Engineering, or related field.
• Proven experience in a customer-facing role within the software industry, with a focus on customer success, stakeholder management, account management, or similar functions.
• Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage.
• Understanding of ADMS/OMS/GIS software and its integration within utility landscape.
• Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders.
• Excellent communication, interpersonal and negotiation skills.
• Ability to thrive in a fast-paced, dynamic environment and drive initiatives independently.
• Familiarity with customer success platforms and tools is a plus.
• Support up to 10% international travel yearly.
• Professional Proficiency in both written and spoken English is mandatory. Thai language proficiency is a plus.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Risk Management, ISO 14001, English

ประเภทงาน:

งานประจำ

• Regulatory & Management Systems: Ensure full compliance with Thailand and international EHS regulations, aligning with the Regional Integrated Management System and adapting to evolving standards.
• Leadership & Expertise: Act as the EHS subject matter expert, mentoring teams and stakeholders while building a strong safety culture through awareness, training, and engagement.
• Collaboration & Implementation: Partner with local and regional teams to implement E ...
• Incident & Risk Management: Oversee incident investigations, audits, and risk assessments while driving effective corrective actions and continuous safety improvements.
• Training & Competence Development: Lead EHS training programs and competency frameworks, maintaining accurate documentation and promoting lifelong learning.
• Sustainability & Health: Champion environmental protection, waste reduction, and health initiatives that foster a safe, sustainable, and well-being-focused workplace.
• What You Bring.
• Certifications & Qualifications: Holds a bachelor s or master s degree in Environmental Science or an equivalent field, with a recognized Safety Professional Certificate and relevant quality training. Local EHS qualifications are required; ISO 14001 and ISO 45001 certifications are highly valued.
• Experience & Expertise: Brings 5-8 years of practical EHS experience, ideally within the energy sector or project environments, with solid knowledge or strong interest in Quality.
• Incident & Risk Management: Skilled in incident management, root cause analysis, and corrective actions to drive continuous improvement and operational excellence.
• Regulatory Compliance: Deep knowledge of local and international EHS standards, ensuring all operations meet current compliance and best practice requirements.
• Communication & Collaboration: Strong communicator in English with the ability to engage, influence, and train diverse teams across all organizational levels.
• Leadership & Partnership: Works confidently across functions, guiding stakeholders on EHS initiatives and fostering a proactive safety culture.
• Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Opportunities to collaborate with diverse team across the globe.
• Readily available learning platform for your growth and development!.
• Work in a diverse team with an open approach that will constantly support you and your development!.
• https://jobs.siemens-energy.com/jobs.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Day to day support on help desk Methodology consulting to the practice.
• Collect and identify the current practical issues from the practice to data analytic and reporting.
• Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
• Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
• Perform the file review for coaching purpose and gathering practical issues.
• Provide the formal consultation to practise on ad-hoc basis.
• Provide the activities related to audit efficiency improvement.
• Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
• Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
• Manager level.
• At least 5 years of work experience in audit filed.
• Good service mind and communication skill.
• Good technical skills, including knowledge of auditing standards.
• Ability to write professionally in English.
• Good teamwork and interpersonal skills.
• Strong presentation and teaching skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.