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Skills:

Assurance, Compliance, GMP

Job type:

Full-time

• Local batch release includes coordination of Vaccine release by the Health Authority.
• Ensure regulations pertaining to Quality and Compliance for importation, distribution and wholesaling of the products on the markets (e.g. Good Distribution Practice) are fulfilled (where applicable as per the country distribution model).
• Where applicable, ensure adherence to AP regional QMS and provide feedback to AP In-market Quality topic owners.
• Ensure Quality perspective is brought into local business initiatives with Quality impact.
• Support local coordination and execution of recalls.
• Support commutation with our Manufacturing Division Quality.
• Support communication with HA issues pertaining to Quality and Supply issues.
• Reports to the In-market Quality lead for Thailand for general advice and instruction concerning Quality Operations.
• Receives guidance, management, and direction and when necessary; executes responsibilities under manager's oversight.
• Keeps manager informed on the status of operations and when challenges, opportunities and/or issues arise.
• Must be Locally registered pharmacist with a valid registered pharmacist license.
• Must have expertise and experience in Quality area (GMP and/or GDP), and nice to have in Supply Chain or Regulatory Affairs.
• Must have the ability to influence management of complex operations, protecting company image and reputation with patients, medical stakeholders and regulatory agencies.
• Must have interpersonal and communication skills in dealing with complex matter.
• Must have exemplary people/team collaboration experience, including speaking candidly, and motivating teams.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Employee Status:
• Regular
• Relocation:
• No relocation
• VISA Sponsorship:
• Travel Requirements:
• Flexible Work Arrangements:
• Hybrid
• Shift:
• Valid Driving License:
• Hazardous Material(s):
• Requisition ID:R286203.

Skills:

Assurance, Thai, English

Job type:

Full-time

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Assurance, Thai, English

Job type:

Full-time

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

No experience required

Skills:

Software Testing, English

Job type:

Full-time

• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขา คอมพิวเตอร์, MIS หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านการทดสอบระบบงาน Software Quality Assurance (QA) 1 ปีขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ.
• มีความรู้ความเข้าใจในกระบวนการพัฒนาซอฟต์แวร์ (Software Development Life Cycle).
• มีทักษะด้านการตรวจจับและทดสอบระบบงานซอฟต์แวร์ที่ดี.
• สามารถอ่านและเขียน Test case, Tast planได้.
• สามารถจัดทำเอกสารตามกระบวนการทำ QA ได้เป็นอย่างดี.
• หากมีประสบการณ์ด้าน Test automation tool จะได้รับพิจารณาเป็นพิเศษ.
• มีประสบการณ์ coding, Knowledge JIRA จะได้รับพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับ Mobile Application and Mobile Web developmentจะได้รับพิจารณาเป็นพิเศษ.
• มีความสามารถในการสื่อสารได้ดี และสามารถสื่อสารกับคนหลายแบบหลายสไตล์ได้.
• ค้นหาและตรวจสอบความถูกต้องของแอพพลิเคชั่น.
• เขียน Test case และ Test plan เพื่อประเมินเวลาที่ใช้ในการตรวจสอบ และติดตามผลการแก้ไขข้อผิดพลาดต่างๆในโปรแกรม.
• ทำงานร่วมกับทีมพัฒนาแอพฯ ให้คำแนะนำ แลกเปลี่ยนความคิดเห็น.
• เวลาทำงาน Working Hours: 9:00-18:00 น. (Flex 8:30-17:30 น.).
• ประกันสังคม.
• วันหยุดประจำปี.
• มีงบให้เบิกสำหรับใช้สมัครอบรมเสริมทักษะความรู้ความสามารถของตนเองเพื่อมาช่วยงานบริษัท.
• มีน้ำดื่มสะอาด อาหารกลางวัน และ แสน็คบาร์ ฟรี.
• โบนัสตามผลประกอบการและความสามารถ.
• ทริปท่องเที่ยวประจำปี.
• เงินเดือน: ตามความสามารถ หากมีประสบการณ์สามารถต่อรองได้
• CODEDIVA Benefits.
• Social security.
• Annual Leave (depends on number of working years).
• Free Lunch, Snack and Drink.
• Budget for training.
• Bonus depends on company and personal performance.
• Annual company trip.

Skills:

Automation, Continuous Integration, Assurance

Job type:

Full-time

• Collaborate with the development team to understand software requirements and create comprehensive test plans and test cases for automated testing.
• Design, develop, and execute automated test scripts using industry-standard automation tools and frameworks.
• Implement and maintain test automation infrastructure, frameworks, and tools to support continuous integration and delivery.
• Execute regression tests, functional tests, and performance tests to identify and report defects and ensure product quality.
• Identify opportunities for test automation and drive automation initiatives to improve test efficiency and coverage.
• Participate in code reviews to ensure testability and maintainability of the product codebase.
• Work closely with the QA team to understand manual test scenarios and assist in automating them.
• Monitor automated test results and analyze test metrics to identify trends and areas for improvement.
• Collaborate with cross-functional teams to troubleshoot and resolve issues encountered during testing.
• Stay updated with the latest QA and test automation trends, tools, and best practices.
• Bachelor's degree in Computer Science, or related technical field.
• At least 5 yrs+ experience in QA, Software Quality Assurance or Tester.
• Experience with Automation test frameworks (would be an advantage such as JMeter, Robot framework, Selenium, Etc.).
• Experienced with the E-commerce business is a plus.
• Technical background and an understanding of software testing both website and mobile application.
• Location: BTS Ekkamai
• Working Day: Monday-Friday (WFA Every Friday).

Experience:

3 years required

Skills:

Software Testing

Job type:

Full-time

• Design, develop and execute automation scripts using open-source tools such as Appium, Robot Frameworks and Automate tools.
• Experience on Mobile Testing and Test Automation more than 3 years.
• Measure and monitor progress during each test to ensure that the application is properly tested and validated.
• Create, update, approve and implement overall technology Quality Assurance Framework (QAF).
• Analyze, interpret and report test results (defects, bugs) for verification and validation.
• Provide feedback to development and system design teams based on test results.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Minimum 3 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework (Selenium/Appium),Unix shell script, CI/CD in test automation (Jenkins pipeline), Python, etc.
• Strong analytical and problem - solving skills.
• Problem solving skill.
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย .