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Skills:

Social media, Research, SEO, English, Thai

Job type:

Full-time

• Develop and execute Bitkub's content strategy across website, social media, blogs, and other channels.
• Lead content ideation sessions, collaborating with cross-functional teams to generate innovative ideas and concepts.
• Research and stay up-to-date on crypto currency trends, market developments, and industry news to inform content creation.
• Write clear, concise, and engaging content that communicates complex concepts in an accessible manner.
• Optimize content for SEO to improve organic visibility and drive traffic to Bitkub's platforms.
• Oversee the creation of social media content, providing guidance on messaging, tone, and visuals to ensure consistency and effectiveness.
• Manage the editorial calendar, ensuring timely delivery of content and alignment with marketing initiatives and events.
• Mentor and coach junior members of the content team, providing feedback and guidance to support their professional growth.
• Analyze content performance metrics and user feedback to identify opportunities for optimization and refinement.
• Collaborate with PR and marketing teams to coordinate content efforts and amplify Bitkub's brand presence across various channels.
• Bachelor s Degree in Communication, Journalism, Marketing, or related field.
• 5+ years of experience in content writing, with a focus on the crypto currency or fintech industry.
• Proven track record of creating compelling content that drives engagement and supports business objectives.
• Excellent writing and editing skills, with a keen eye for detail and a knack for storytelling.
• Strong understanding of digital marketing principles, SEO best practices, and social media management.
• Proficiency in both English and Thai languages.
• Leadership experience, with the ability to inspire and motivate a team to achieve common goals.
• Strategic thinker with a data-driven approach to content planning and optimization.
• Passion for crypto currency and blockchain technology, with a deep understanding of industry trends and developments.
• Positive attitude, collaborative mindset, and ability to thrive in a fast-paced, dynamic environment.

Skills:

English, Japanese

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in ENGLISH + (either one of the follwing)Japanese.
• Thai.
• Simplified/Traditional Mandarin Chinese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.