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Skills:

Problem Solving, Teamwork, Multitasking, English

Job type:

Full-time

• Ensure backend operational procedures and strategies drive productivity for business.
• Implement all policies and procedures that are involved in warehouse and logistic and also ensure the warehouse operation smoothly operate under SOP/WI.
• Manage and lead efficient stock control including inventory shelf life at POS, loss prevention and annual stock take/cycle count.
• Ensure the cashier performance are under SOP and provide excellent customer service.
• Lead franchise store operation team to provide the best service to customers and achieve the sales target.
• Monitor in-store neatness of store to meet in-store s concept and standards.
• People Management Lead, monitor and motivate subordinates to perform their best performance Coach, give direction and advice subordinates for problem solving.
• Develop talent and build team capabilities and morale.
• Budget and OPEX.
• Control and monitor budgeting and all expenses and adapting analytic result for action plan revision.
• Other tasks as assigned by supervisors.
• Bachelor degree in Logistics or a related field.
• At least 10-15 years direct experience in store operation support and/or warehouse & logistic for Retail business.
• Good command in English and Thai.
• Strong leadership with proven records of successfully manages staffs.
• Able to develop a teamwork environment, and be an effective team leader as well as a team player.
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.
• Strong analytical skills and able to perform tasks accurately and reliability with excellent attention to detail.

Skills:

Accounting, Internal Audit, Compliance, English

Job type:

Full-time

• Overseeing warehousing, order fulfilment, logistic by initiating, coordinating, and enforcing operational and procedures.
• Manage import-Export procedure including cost controlling for import fee and deliver the products to the stores within service level agreement (SLA).
• Control and organize backend for Operation & Business, inventory level, stock damage, stock return, stock movement, write off to aligned with accounting record.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Contributes to internal audit 1st line team for Operation, Cashier, warehouse team effort by accomplishing related compliance.
• Manage 7-11 operation teams to deliver sales.
• Resolve problems concerning backend operation, warehouse and logistics systems or customer delivery issues.
• Other tasks which have been assigned.
• Master degree in Engineer, Logistics or a related field.
• At least 10 years direct experience in Retail Business, Department store, logistics management and warehouse management.
• Good command in English and Thai.
• Experienced in managing warehouse operation, warehouse cost & budget control.
• Flexible working schedule during Holiday.
• Strong leadership with proven records of successfully manages staffs.
• Able to develop a teamwork environment, and be an effective team leader as well as a team player.
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.
• Strong analytical skills and able to perform tasks accurately and reliability with excellent attention to detail.

Skills:

Accounts Receivable, Finance, Accounting

Job type:

Full-time

• Verify the accuracy of received original receipts from departments and warehouses, and track all payment-related documents.
• Prepare original receipts according to the billing or check collection schedule for cash collection staff.
• Review accounts receivable data after payment processing by the cashier team.
• Monitor outstanding receivables and prepare supporting documents for departmental meetings.
• Coordinate internally and externally to prevent or resolve issues, ensuring efficient workflow.
• Bachelor's degree in Finance or Accounting.
• 0-3 years of experience in accounts receivable, accounting, or finance. (New graduates are welcome.).
• Good interpersonal skills and committed to delivering excellent service.
• Good communication and coordination skills.

Experience:

2 years required

Job type:

Full-time

• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.
• Frequently tours the hotel and monitors the activities of all other departments at least twice per shift. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met. Takes corrective actions if necessary.
• Personally handles all guest relocations according to established guidelines.
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in all channels in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Reviews late arrivals, next day early arrivals and departures to plan for the next day s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
• Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations.
• Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling and reinforcing the late charge policy to maximize REVPAR.
• During sell out nights, deals with overbooking situations in the most professional and diplomatic matter in order to keep to a minimum level the degree of dissatisfaction of guests inconvenienced by the situation.
• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
• Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.
• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible.
• Assures that guest is assigned type of room requested and the correct rate is charged.
• Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors.
• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to People & Culture team when they are not. Acts as a liaison for overnight shift with the People & Culture team.
• Assists with responsibilities and duties as required throughout the hotel.
• Reports all guest complaints, relevant incidents and matters that need to be followed up the next day to Front Office Manager, to ensure consistency and guest satisfaction.
• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Works closely with Security Staff to handle any guest emergency or safety concerns.
• Performs any other duties as assigned to him/her by management.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

2 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Manage all sales transactions on cash tills and system with high accuracy and efficiency.
• In charge of opening and closing of tills (when applicable).
• Provide excellent customer service and maintains a pleasant shopping environment consistent with brand image.
• Attend customers during their final steps of purchase.
• Manage the processing and filing of all documentation relating to responsibilities.
• Follow the internal control procedures related to any payment.
• Communicate all sales and cash control issues with your line manager.
• Participate in store meetings and actively contribute to achieving the store s target and represent a positive approach as a team.
• Support store operations such as VAT refund, wrapping, and other ad hoc duties as assigned.
• At least 2 years of relevant experience in a retail environment or a fast-paced environment.
• Independent, attentive to details, highly organized and service oriented.
• Strong sense of hospitality.
• Excellent problem solving, interpersonal and communication skills.
• A team player attitude to reach a common goal & go the extra mile.
• PC knowledge including MS Excel, Word. CEGID will be a plus.
• Good command in English.