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Experience:

5 years required

Skills:

Agile Development, Web Services, Recruitment, Automation, Kubernetes, Red Hat, DevOps, Linux

Job type:

Full-time

• Based on customer engagements, perform a discovery of needs, find out the most effective methods of support, close the sales of proposed projects, and document proofs of concepts.
• Deliver successful Red Hat solution workshops i.e. Container Platform, DevOps, Virtualization and IT Automation for small to medium teams of both technical and non-technical backgrounds that shape and impact customer use cases and architectural design decisions.
• Deliver and support high-quality proofs of concepts and pilots with local teams that increase customer confidence in our offerings.
• Demonstrate expertise in modern application development practices by evangelizing and speaking at customer and partner events and high-profile industry conferences.
• 5+ years of experience in presales.
• 1+ year(s) of experience in cloud and container-based solutions like OpenShift by Red Hat, Amazon Web Services (AWS), Azure Kubernetes Service(AKS), Google Kubernetes Engine (GKE), or Rancher.
• Experience with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements.
• Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms.
• Solutions sales mentality in an environment with multiple offerings and services.
• The following are considered a plus.
• Experiences with Automation framework and Infra-as-a-Code tools i.e. Red Hat Ansible and/or Terraform.
• Experiences with the latest application development technologies and middleware implementation practices.
• Experiences with agile development and related toolset for rapid application development and deployment.
• About Red Hat.
• Red Hat.
• is the world's leading provider of enterprise.
• open source.
• software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
• Inclusion at Red Hat.
• Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
• Equal Opportunity Policy (EEO).
• Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
• Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
• Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email.
• [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Experience:

3 years required

Skills:

Automation, Kubernetes, Red Hat, Docker, Python

Job type:

Full-time

• POC & Implement.
• Logging.
• Monitoring.
• Resiliency (HA,DRP,BCP).
• Security.
• Delivery infrastructure as product.
• Document & SupportSkills and Prerequisites.
• Python.
• Automation framework (Ansible, AWX, RunDeck).
• Infrastructure as Code (Terraform).
• CI/CD Pipeline.
• Docker / Kubernetes.
• OpenShift.
• Prometheus.
• Red Hat (IDM, Sattellite, Capsule).
• Software Defined Network.
• Software Defined Storage.
• Secrets Management, Vault.
• Message Queue (RabitMQ, etc.).
• ELK, Grafana.

Skills:

Architecture, Red Hat, Linux, SQL

Job type:

Full-time

• ตรวจสอบ วิเคราะห์ และแก้ไขปัญหาการทำงานของ Application (Incidents & Issues) ผ่านการเช็ก Application Log และ Server Log เบื้องต้น.
• วิเคราะห์ปัญหาเชิงลึกด้วยการอ่าน/ไล่ Code และใช้คำสั่ง SQL สำหรับตรวจสอบความถูกต้องของข้อมูลในระบบ.
• ทำความเข้าใจ Application Flow และ System Architecture เพื่อหาสาเหตุของปัญหาได้อย่างแม่นยำ (เน้นงานวิเคราะห์เชิงลึก ไม่ใช่งาน Helpdesk ทั่วไป).
• ประสานงานและทำงานร่วมกับทีม Developers, System Admin และ Infrastructure เพื่อแก้ไขปัญหาเชิงโครงสร้างหรือปัญหาเทคนิคที่ซับซ้อน.
• สรุปรายงานปัญหาและข้อเสนอแนะในการปรับปรุงระบบเพื่อป้องกันการเกิดปัญหาซ้ำ (Preventive Action & Root Cause Analysis).
• รองรับการสแตนด์บายรับสาย (Call Standby) ตามเวรที่กำหนด.
• พร้อมปฏิบัติงานนอกเวลา (OT) รวมถึงวันหยุดในกรณีที่ระบบมีปัญหาฉุกเฉินระดับวิกฤต (Critical Incident Support).
• มีประสบการณ์ในตำแหน่ง Application Support, Software Support, Linux red hat หรือบทบาทที่เกี่ยวข้องอย่างน้อย 2-5 ปี.
• มีประสบการณ์การแก้ปัญหาแบบ Non-Helpdesk (เน้น Analytical & Technical Troubleshooting).
• มีความรู้ความเข้าใจเกี่ยวกับ Application Flow และ System Architecture เบื้องต้น.
• สามารถเขียนและใช้ SQL Commands ในการ Query และตรวจสอบข้อมูลได้ดี.
• มีทักษะในการอ่าน/ไล่ Code (Code Walkthrough) เพื่อวิเคราะห์หาจุดบกพร่องของระบบได้.
• มีความรู้พื้นฐานงาน System Admin และสามารถอ่าน/วิเคราะห์ Application Log & Server Log ได้.