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Skills:

Compliance, Social media

Job type:

Full-time

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

Experience:

3 years required

Skills:

3ds Max, Adobe Illustrator, Adobe Photoshop, Thai, English

Job type:

Full-time

• Design 2D visuals for packaging, posters, standees, shelf talkers, etc.
• Create 3D mock-ups and renders of POSM displays using 3ds Max.
• Collaborate with internal teams to develop concepts from brief to final artwork.
• Ensure brand guidelines and marketing goals are met in all designs.
• Prepare files for production with high accuracy.
• 5 years of design experience (POSM experience required).
• Strong skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Proficient in 3ds Max (V-Ray a plus).
• Understanding of retail environments and consumer engagement.
• Ability to manage multiple projects under tight deadlines.
• Experience with event or brand activation projects.
• Basic knowledge of short video/motion graphics.
• Familiarity with production processes and materials for POSM.