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Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Provide information of card promotion.
• Perform a member card and gift voucher.
• Hours of operation:
• Working 5 days/week.
• Able to work in shift time (divided into 2 shifts).
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

Job type:

Full-time

• Location W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

English

Job type:

Full-time

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• Excellent English skills.