The Peninsula Bangkok
Experience:
3 years required
Skills:
Leadership Skill, English
Job type:
Full-time
Salary:
negotiable
- Work for a prestigious hotel in Bangkok.
- Lead and grow within a strong Rooms Division.
- Favorable remuneration package.
- Lead, coach, and develop the Guest Relations team to deliver exceptional guest experiences.
- Oversee VIP arrivals, departures, in-house guests, and special arrangements.
- Coordinate with Front Office, Housekeeping, Food & Beverage, Spa, and other departments to ensure seamless guest experiences.
- Build strong relationships with VIPs, repeat guests, and key clientele.
- Proactively anticipate guest needs, handle feedback and complaints, and ensure effective service recovery.
- Monitor guest satisfaction and identify opportunities to enhance service standards.
- Ensure all guest preferences, special occasions, and VIP arrangements are handled with the highest level of care and attention to detail.
- Bachelor's degree or equivalent qualification in Hotel Management, Hospitality, or a related field.
- Minimum 3-5 years of experience in Guest Relations, Front Office, or Rooms Division, preferably within a luxury hotel.
- Previous supervisory or management experience preferred.
- Strong leadership, communication, interpersonal, and problem-solving skills.
- Excellent command of English, both written and spoken.
- We are delighted to receive your resume and will liaise directly with suitable applicants.
18 days ago
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Experience:
4 years required
Skills:
Business Development, Negotiation, English
Job type:
Full-time
Salary:
฿60,000 - ฿80,000, negotiable
- Work for a prestigious hotel in Bangkok.
- Learn and grow within a strong Sales & Marketing.
- Favorable remuneration package.
- Develops and maintains strong relationships with key Leisure, Travel Trade, Luxury Consortia, and strategic accounts to drive room nights and revenue.
- Identifies and develops new business opportunities while strengthening relationships with existing accounts across assigned markets.
- Plans and conducts sales calls, client meetings, site inspections, FAM trips, networking, and promotional activities to generate business.
- Implements sales action plans for assigned market segments and territories in line with the hotel's Sales & Marketing strategy.
- Monitors market trends, competitor activities, and travel distribution developments, sharing relevant market intelligence and opportunities with the Director of Sales.
- Maintains accurate account records and follows up on account production, room nights, and revenue performance.
- Works closely with Revenue, Reservations, Marketing, and Operations teams to maximize business opportunities and achieve sales targets.
- Bachelor's degree or equivalent qualification in Hospitality Management, Business Administration, Marketing, or a related discipline.
- Minimum 4 years of relevant hotel sales experience, preferably with strong exposure to Leisure, Travel Trade, and Luxury Consortia.
- Strong network and understanding of luxury travel advisors, consortia, travel agencies, tour operators, and other key industry partners.
- Proven ability in business development, account management, and revenue generation.
- Excellent communication, negotiation, presentation, and relationship management skills.
- Fluent in English and Thai, both written and spoken; additional language skills would be an advantage.
- We are delighted to receive your resume and will liaise directly with suitable applicants.
19 days ago
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Skills:
Business Development, Negotiation, Leadership Skill, English
Job type:
Full-time
Salary:
฿34,870 - ฿48,430, negotiable
- Supports the development and execution of the annual Sales & Marketing Plan, with a primary focus on Corporate, MICE, and Group Business segments to drive revenue growth and strengthen the hotel's market position.
- Drives revenue through strategic business development and partnerships with corporate accounts, multinational companies, meeting planners and other key MICE partners across domestic and international markets.
- Develops, manages, and expands a strong portfolio of corporate, MICE, and group acco ...
- Conducts sales calls, client meetings, site inspections, client events, and networking activities to promote the hotel's accommodation, meeting and event facilities, products, and services.
- Works proactively to secure corporate accounts, meetings, conferences, incentive groups, and other group business opportunities, ensuring a strong and sustainable sales pipeline.
- Monitors market trends, competitor activities, and developments within the Corporate and MICE sectors, providing market intelligence and working closely with the Director of Sales / Director of Sales & Marketing to implement proactive sales strategies.
- Maximizes revenue opportunities through effective account management, upselling, cross-selling, and strategic business development initiatives across assigned market segments.
- Tracks account performance, business production, and revenue contribution, preparing regular sales reports, forecasts, and action plans to ensure business objectives are achieved.
- Builds and maintains strong relationships with internal stakeholders, ensuring seamless collaboration with Revenue, Reservations, Marketing, Events, and Operations teams to deliver exceptional client experiences and commercial success.
- Leads, coaches, and supports members of the Sales team, fostering a high-performance culture while ensuring alignment with departmental goals and luxury service standards.
- Bachelor's degree or equivalent qualification in Hospitality Management, Business Administration, Marketing, or a related discipline.
- Proven sales experience gained from an ultra-luxury hotel or internationally recognized luxury hospitality brand, with a strong background in Corporate, MICE, and Group Sales.
- Demonstrated leadership experience with the ability to lead, coach, motivate, and develop a high-performing Sales team while consistently delivering commercial results.
- Strong business development skills with an established network of corporate accounts, multinational companies, meeting planners, event organizers, PCOs, DMCs, and other key industry partners.
- Excellent negotiation, presentation, communication, and relationship management skills, with the ability to influence stakeholders at all levels.
- Strong commercial acumen with the ability to analyze market trends, identify opportunities, and implement effective sales strategies to maximize revenue across Corporate and MICE segments.
- Results-driven, highly organized, and proactive, with the ability to manage multiple priorities in a fast-paced luxury hospitality environment.
- Fluent in both Thai and English, with excellent written and verbal communication skills.
- We welcome your application and will be in direct contact with shortlisted candidates.
19 days ago
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Experience:
6 years required
Skills:
Project Management, Digital Marketing, Public Relations, Social media, Photography
Job type:
Full-time
Salary:
฿68,000 - ฿85,000, negotiable
- Support the development and execution of annual integrated marketing and communications plans aligned with hotel business objectives and brand standards.
- Develop integrated marketing initiatives across Rooms, Food & Beverage, Spa, Events and Catering to strengthen brand positioning and drive revenue.
- Ensure the consistent application of brand guidelines, visual identity and tone of voice across all marketing and communication channels.
- Monitor market trends, guest insights and competitive activity to identify opportunities and support strategic marketing initiatives.
- Build and maintain strong relationships with local and international media, influencers, content creators and strategic PR partners to enhance brand visibility.
- Develop and execute public relations strategies, including story angles, press releases and media pitches, to secure impactful editorial coverage.
- Coordinate and host media engagements, including press visits, press trips, interviews and influencer collaborations, ensuring seamless execution from planning through post-event follow-up.
- Monitor media performance and reputation, maintaining media databases, preparing campaign evaluations and supporting reputation management through proactive communication and response strategies.
- Collaborate with internal stakeholders to develop and execute integrated marketing campaigns, product launches and signature events.
- Collaborate with the Digital Marketing team to align public relations initiatives with digital marketing, social media, CRM, website and e-commerce strategies.
- Oversee the development, editing and proofreading of marketing communications, including website content, promotional collateral, newsletters and campaign assets, ensuring consistency with brand standards.
- Coordinate photography, videography projects while managing the hotel's image library and digital assets to maintain brand compliance.
- Prepare campaign evaluations, media reports and marketing performance summaries, providing insights and recommendations for continuous improvement.
- Coordinate departmental administration, including purchase requests, invoices, agency coordination, project timelines and budget tracking to ensure the efficient delivery of marketing activities.
- General.
- 6-8 years of relevant experience, preferably within luxury hospitality, lifestyle, travel, premium brands or a leading agency, with proven experience at manager level.
- Strong end-to-end project management capability, with the ability to develop plans, coordinate stakeholders, manage timelines and budgets, execute effectively, troubleshoot and evaluate results.
- Well-rounded integrated marketing expertise across PR and media relations, content, digital and social media, events, partnerships, influencer engagement and creative production, supported by strong Thai and English communication skills.
- Strong leadership and commercial mindset, with the confidence to manage and develop junior team members, work effectively with senior stakeholders and operational teams, make sound decisions independently, and ensure marketing initiatives support both brand and business objectives.
- If you are passionate about brand marketing and meet these requirements, we encourage you to apply. We look forward to reviewing your CV for this prestigious role.
19 days ago
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Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
฿19,000 - ฿25,000, negotiable
- An opportunity to work for a prestigious luxury hotel in Bangkok.
- A stimulating environment to learn and grow within a strong Sales & Marketing team.
- A favorable remuneration package.
- Prepare, type, and proofread correspondence, memorandums, reports, and forms including confidential materials for the Director of Sales & Marketing, the Director of Sales, and other team members as directed.
- Take, transcribe, and distribute minutes of meetings.
- Receive and screen office visitors and callers; manage schedules and set up appointments. Answer calls, arrange appointments for superiors, and issue appointment reminders.
- Manage incoming and outgoing correspondence: receive, open, sort, log, and route mail, highlighting urgent items requiring immediate attention.
- Initiate requisitions for office supplies and promotional materials for managerial approval.
- Monitor and control stationery inventory; manage the handling and maintenance of office supplies and equipment, ensuring cleanliness and organization of personal and superior's office areas.
- Coordinate the marketing plan process, including collecting information from relevant departments and consolidating the plan for distribution.
- Perform general administrative duties and other tasks as assigned.
- Job.
- Bachelor's degree in hospitality management or a related field.
- Minimum of 2 years of proven experience in an administrative or secretarial role, preferably within a luxury hotel environment.
- Excellent English communication skills (written and verbal).
- Strong organizational, computer skills, high attention to detail.
- We are delighted to receive your resume and will liaise directly with suitable applicants.
21 days ago
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Benefits
- Free lunch & snacks
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