Skills:

Microsoft Office

Job type:

Full-time

• Provide IT support to employees, internal departments, tenants, and relevant users both on-site and remotely.
• Troubleshoot and resolve issues related to computers, laptops, printers, scanners, and other IT equipment.
• Provide technical assistance and guidance on software, Microsoft Office, email, and other business applications.
• Receive, track, and document IT support requests and ensure timely resolution.
• Provide on-site support for urgent IT issues when required.
• Monitor and provide basic support for LAN, Wi-Fi, Internet, routers, and switches.
• Troubleshoot network and Internet connectivity issues.
• Provide support for POS systems, receipt printers, and related IT equipment used by tenants and business units.
• Perform basic monitoring and troubleshooting of CCTV systems to ensure proper operation.
• Install, configure, and maintain computers, laptops, printers, and other IT equipment.
• About you.
• Ability to provide IT support both on-site and remotely.
• Technical knowledge of computers, laptops, printers, scanners, and IT equipment.
• Knowledge of software, Microsoft Office, email, and business applications.
• Understanding of LAN, Wi-Fi, Internet, routers, and switches.
• Familiarity with POS systems and retail IT equipment.
• Basic knowledge of CCTV and access control systems.
• Experience with IT asset inventory management and software license monitoring.
• Ability to coordinate with IT vendors, ISPs, and external contractors.
• Strong documentation and record-keeping skills.