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Duty Manager - Pullman Phuket Panwa Beach Resort

atAAPC (Thailand) Ltd. (Accor Hotels)
  • Supervises guest welcoming operations and rooms sales carried out by his/her team
  • Is in charge of coordination the team
  • Organizes guest arrivals and departures with the team
  • Ensures that guests' requests take priority in the team's work
  • Ensures that services meet guests' expectations
  • On starting work every day, checks the remaining departures and that the appropriate invoices are present and correct, complete with receipts
  • Prepares the arrivals and departures list and VIP list
  • Keeps track of the standard of services delivered, based on guest comments and quality audits
  • Supervises the receptionists' checklist
  • Supervises the management of debtors, group and individual guest invoicing and cash operations
  • Ensure internal procedures are duly applied
  • Diploma or Degree preferably in hospitality or related field
  • Previous experience as a Team Leader or Duty Manager
  • Computer literate (Windows environment), PMS (Opera), Tars online and an aptitude for new technologies
  • English is mandatory
  • Thai language is a strong advantage,
  • A 3rd language would be a plus including Russian, Mandarin or German
  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor's learning programs.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience required
  • any or no experience
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Hospitality
  • Management
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.accorjobs.com
Founded in:n/a
Ranking:4/5

Accor is a worldwide group whose managers share a common culture, "the Esprit Accor" in which the local cultures are integrated. A caring employer providing respect, training and career development for our workforce, and offering over 100 professions across 5 continents. With more than 160,000 em ...

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Why join us: At AAPC (Thailand) Ltd. (Accor Hotels), we believe in fostering a culture of inclusion and diversity, where every voice is valued. We offer limitless opportunities for growth and development, encouraging our employees to reach their full potential. With over 100 professions across five continents, w ... Read more

Head office: 36/F, The Offices at Central World 999/9 Rama 1 Rd. Pathumwan Bangkok 10330 Thailand
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