Experience:

5 years required

Skills:

Good Communication Skills, Negotiation, Problem Solving, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operated under a clean and luxurious atmosphere.
• Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
• Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Personnel:Staff motivation and encouragement.
• Ensure that Customer Service Officer delivers a high standard of service to all customers.
• Responsible for leading the team with a good discipline and integrity.
• Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
• Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
• Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
• Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
• Marketing and customer relationship management:Handling customer complaints effectively.
• Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
• Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
• Profile.
• Bachelor s degree or higher in any fields.
• At least 5 years of working experience in selling luxury products.
• At least 2 years of working experience as an assistant boutique manager is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirements.
• Selling skill.
• Negotiation skill.
• Problem solving skill.
• Analytical thinking.
• Languages.
• Excellent command of English and proficient in Mandarin is preferred.

Experience:

3 years required

Skills:

Sales, Good Communication Skills, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operation under a clean and luxurious atmosphere.
• Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis.
• Inventory.
• Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Aftersales Service.
• Provide excellent service to clients.
• Check and update spare part stock.
• Answer enquiries to clients.
• Customer complaint handling.
• Keep inform clients for updated information and new product arrival.
• ProfileBachelor s degree or higher in any fields.
• At least 3 years of working experience in selling luxury products.
• Excellent command of English and proficient in Mandarin is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsExpertise in selling skills.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company addressThe Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00140

Experience:

3 years required

Skills:

Compliance, Legal, Teamwork, English

Job type:

Full-time

• Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate.
• Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations.
• Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).
• Sales and Business Development.
• Exceed boutique targets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
• Generate the interest of target prospects and convert to boutique customers. Develop specific programs to acquire new high potential customers. Manage clients lifecycles.
• Maintain on-going relationships with clients as a part of the Brand. Ensure special attention to existing and new VIP customers to maintain their loyalty.
• Identify opportunities and propose clienteling strategies using CRM. Obtain, input, update client information and track clienteling tasks of Sales Associates.
• Boutique Operations.
• Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines.
• Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that store operations run flawlessly at all times.
• Assure the security and proper maintenance of stock timepieces.
• Professional requirements.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum of 3-5 years working experience in team management in the luxury sector.
• Collaborative leadership style with the ability to inspire teamwork, cultivate a positive can do culture and drive results through a strong sense of ownership mindset.
• Demonstrated intellectual curiosity and a passion for learning.
• Good communication and presentation skills with internal and external parties.
• Entrepreneurial mindset to develop your own business and build long-lasting client relationships.
• Knowledge of the watch/jewelry industry is preferred.
• Proficient in Microsoft Excel and Word; experience with SAP.
• Good command of spoken and written English.
• Ability to communicate in Chinese is a strong advantage.

Experience:

5 years required

Skills:

Digital Marketing, English

Job type:

Full-time

• Assist Brand Manager in preparing the sales/marketing and communication plans for the country..
• Budget management both planning and control..
• Adopt brand s marketing concept for the country with brand s worldwide concept..
• Local adaptation of communication concept for brand with the brand s worldwide concept..
• Supervise the merchandising of customers in line with the marketing policy of HQ..
• Responsible for retail activities (marketing and sales)..
• Responsible for staff training, inventory, sales promotion, sales reporting, advertising and merchandising.
• ADVERTISING.
• Update and follow up on all advertising materials from HQ such as the advertising background visual and watches..
• Respect the rules and layout guidelines according to Brand International, Advertising Department..
• Communicate with Sales Manager on any advertising news update.
• PUBLIC RELATIONS.
• Update PR materials and coordinate with Brand International, Marketing & Communication Department..
• Send press kits, press release and Rado-related news to PR agency and the media..
• Prepare and responsible for the products for fashion show and photo shooting via TV and printed media..
• Regularly meeting with PR agency to evaluate their performance and communicate the requirements needed..
• Check and evaluate the brand s PR coverage news on a monthly basis both by self and via PR Clipping submitted by PR agency.
• ROAD SHOWS/ EVENTS/SPONSORSHIP/ OTHER ACTIVITIES.
• Collaborate with and support Sales Manager on any in-store promotion campaigns with a retailer..
• Coordinate with the supplier on the setup of the booths, exhibitions, or necessary settings..
• Assume a leading role and be liaison with PR agency, an event organizer and related parties for all Rado marketing-related activities and events..
• Provide all necessary information, PR and advertising materials to the above-mentioned parties to maximize the brand s image and impact of that particular event..
• Update Sales Manager on the direction and new designs of Rado props and display materials..
• Professional requirements.
• Bachelor's Degree or Master's Degree in Marketing or related field..
• Minimum 5 years direct experiences in Marketing, Communication and PR & Event..
• Extensive experience with Google AdWords and Facebook Ads Solutions and how performance /digital marketing work..
• Ability to deal with a dynamic team and manage multiple projects while maintaining strict attention to details..
• Strong communication and presentation skills..
• Good English communication, quantitative and creative skills.