Experience:

7 years required

Skills:

Negotiation, English

Job type:

Full-time

• Drive sales performance through forecasting, KPI analysis, and execution of commercial strategies..
• Supervise and Implement actions of turnover of sales, operations strategies to maximize growth potential for the retail business..
• Oversee retail operations, inventory, and product assortment in line with HQ standards..
• Identify growth opportunities, including new store locations and local initiatives..
• Manage reporting, market insights, commission preparation, and key communications with HQ..
• Lead brand meetings and execute in-store events to enhance sell-through and client engagement..
• Lead, coach, and monitor retail teams to ensure operational excellence and strong performance..
• Manage and develop wholesale business performance in line with brand strategy and commercial objectives..
• Conduct and prepare Brand meeting report as well as leading the meetings.
• Strengthen relationships with wholesale partners and monitor sales, inventory, and brand execution at partner locations..
• Proactively inform the Brand Manager of any exceptional, irregular, or critical issues arising within the scope of responsibility.
• Professional requirements
• Bachelor s degree in Business Administration, Retail Management, or related field..
• Minimum 5-7 years of retail business experience, preferably within premium or luxury brands..
• Fluent in English.
• Strong commercial acumen with proven results in sales growth and operational excellence..
• Solid leadership, analytical, and stakeholder management skills..
• Strong negotiation and solid communication skills.
• Job Reference: SGTH00160

Experience:

5 years required

Skills:

Good Communication Skills, Negotiation, Problem Solving, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operated under a clean and luxurious atmosphere.
• Supervise the housekeeper.
• Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
• Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Personnel:Staff motivation and encouragement.
• Ensure that Customer Service Officer delivers a high standard of service to all customers.
• Responsible for leading the team with a good discipline and integrity.
• Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
• Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
• Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
• Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
• Marketing and customer relationship management:Handling customer complaints effectively.
• Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
• Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
• ProfileBachelor s degree or higher in any fields.
• At least 5 years of working experience in selling luxury products.
• At least 2 years of working experience as an assistant boutique manager is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsSelling skill.
• Negotiation skill.
• Problem solving skill.
• Analytical thinking.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company address
• The Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00161