The main responsibility is to conduct investigations, advisory and training to manage the overall fraud and risks through policy procedure development and operational execution. To recommend control improvements (based on root cause analysis) to related product/ process owners and management to prevent repetition in the future.

Job Descriptions:

• Detected potential fraud loss by monitoring and controlling daily activity of transactions and ensuring all suspicious transactions are monitored
• Analyze and identify the root cause of fraud events, fraud trend and pattern for updated procedure and workflow
• Provide inputs and support to strengthen the transaction surveillance and intelligence operating framework and procedures across the Group
• Develops detailed analysis and recommendations for compliance-related escalations from business & support units
• Manage and maintain tenant/customer master data in the customer ecosystem
• Dashboard and report operational fraud/risk status to management
• Design and update BCP process and procedure
• Liaise with both regulators and other departments on compliance-related matters and fulfill regulatory reporting obligations complying with the laws and regulations

Qualifications:

• Bachelor's Degree or higher on law, financial or related field
• Minimum 10 years of experience in consumer/banking operation business
• Minimum 5 years work experience in fraud transaction monitoring and risk management
• Experience in project management, tracking tasks against milestones and handle various stakeholders
• Strong interpersonal, communication and presentation skills
• Experience in intelligence/investigation-related work
• Excellent analytical and problem-solving skills
• Experience in banking industry would be a plus