Responsibilities:

1. Business Strategy:
• Align business strategy with product vision, value proposition, and roadmap – product portfolio includes but
not limits to Big C PLUS App, Ecommerce platform, Staff platform, Operations portal, etc.
• Collaborate with business units to prioritize new features and functions that drive returns.
• Evaluate the financial viability of proposed product initiatives by conducting cost-benefit analyses,
considering development costs, operational expenses, and potential revenue.
• Conduct ongoing research on online and omnichannel consumer behaviors, including competitor analysis.
• Continuously enhance functions, features, and user experience across customer segments.
• Monitor metrics post-launch to evaluate benefits against target.

2. Business Requirements and Development:
• Draft high-level business flows and detailed logic for management sign-off.
• Oversee and provide guidance for the detailed flows and requirements done by product managers.
• Ensure alignment with overall business objectives.

3. Project Management:
• Lead end-to-end project delivery for new functions, features, and services.
• Coordinate with different product managers for a seamless customer experience.
• Resolve operational, legal, and compliance issues across functions (e.g., Store Operations, Tax, Accounting,
Legal).

4. Stakeholder Engagement:
• Work closely with internal teams (Marketing, Operations, Merchandise) and external

• Present project updates and proposals to management and stakeholders.

Qualifications:
• Education: Bachelor’s or Master’s degree in Business, Computer Science, Engineering, MBA, or related
fields.
• Certifications: Relevant certifications such as PMP, PMI, or SCRUM are advantageous.
• Experience: 9+ working experience in e-commerce, retail, or related industries within sales & marketing,
business development or product management. * Business/ Commercial background is welcomed!
• Skills:
o Professional English language communication.
o Strong analytical and strategic thinking abilities.
o Excellent communication and stakeholder management skills.
o Deep domain expertise in e-commerce and retail.
o Familiarity with agile methodologies and product development processes.
o Financial management skill is a plus.
• Results driven and solution oriented with team success value
• Energized by a dynamic, fast-paced work environment
• Has entrepreneur spirit and is a self-starter with sense of urgency

Location: BTS Ekkamai
Working Day: Mon-Fri (WFA every friday)