FWD Life Insurance PCL
This job has expired
Head of IT Service and Support
atFWD Life Insurance PCLKey Responsibilities:
IT Technical Support and Service
•Achieve IT Services and Support team with committed SLA level and good quality
•Provide all service request for workstation
•Manage workstation stock and inventory
•Manage workstation to security compile with FWD Group policy
•Provide IT technical support for staff
IT Operation
•Provide monitor and notify for all batches scheduler finish by desire time
•Provide monitor and notify/escalate for system health, application and hardware
•Deploy application and batches within request time
IT Helpdesk
•Provide services for help users able to do they job didn’t have technical problem
•Provide onboarding services for staff to get necessary services from IT when start work with appropriate time
Qualifications:
- Bachelor’s Degree in Computer or IT related fields.
- Certification: ITIL and related
- At least 10 years in IT services / IT Support area , Lead team more than 4 person.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Senior Management
Job type
- Full-time
Company overview
About FWD Group FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel a ...
Why join us: At FWD Thailand - we’re proactive, open, committed, caring and innovative. We also provide a caring environment for all the members of the staff and believes that everyone is equally important in driving the company’s success. Over the years, “Celebrate living” has always been our core initiativ ... Read more
Benefits
- Five-day work week
- Learning & Development Opportunities
- Annual bonus
- Company phone
- Dental Insurance
- Employee discount
- Flexible working hours
- Health Insurance
- Hybrid Working
- Maternity leave
- Paid holidays
- Performance bonus
- Phone Allowance
- Professional development
- Provident fund
- Remote work
- Social Security
- Transport Allowance
- Travel Allowance
- Travel Insurance
- Company uniform
- Corporate Social Responsibility Initiatives
