Sephora (Thailand) Co., Ltd.
Supervisor
atSephora (Thailand) Co., Ltd.Position
Supervisor
Profile
Your main aim will be to meet or exceed sales and KPI targets for a defined area within the store, coordinate team members to provide customers with a leading shopping experience of Sephora by act ing as a Sephora Ambassador, consistently exhibit the Company Attitude and Values. Furthermore, you will also be expected to assume Store Manager responsibilities in the absence of the Store Manager who intends to drive the proper execution of established policies, procedures, initiatives, and directives .
You will shine here if you enjoy…
Customer services
- Be a role model for customer service and meeting or exceeding customers’ expectations Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
Store performance and monitoring
- Monitor and analyze performance data and make any necessary adjustments to drive commercial success within assigned store area
- Allocate resources and organize processes within assigned area to drive efficiency and productivity in a variety of situations Share best practices to drive the overall store team performance
Self/team management:
People development
- Lead team to meet or exceed customer expectations at all times Use advanced Category expertise to drive sales and customer loyalty in assigned area
Training
- Coach and motivate individuals within assigned area to maximize their performance
- Support the recruitment, on boarding and training of store team members Guide and train all team members within assigned area on Foundational and Seasonal Brand and product knowledge
Store management:
Merchandising
Operations
- Manage merchandise delivery processing on the same day it arrives
- Keep an organized stockroom and direct sales floor replenishment to ensure assigned areas and/or the entire store’s complete product offer is immediately available and easily accessible to customers in a consistent basis
- Execute all applicable loss prevention procedures Maintain a safe and productive shopping and working environment
Key relationships
- Customers
- Peers
- Store Manager
- Senior Beauty Advisor Team members
We would love to hear from you if…
- Thai National with a Minimum secondary school education
- Minimum 12 months’ work experience in a beauty/fashion customer and commercial-focused retail environment
- Advanced selling experience
- Comprehensive retail and industry understanding
- Basic MS Office proficiency
SEPHORA
MAISON
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Retail
- Management
- Teaching / Training
Job type
- Full-time
Company overview
Sephora is a French chain of cosmetics stores founded in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including makeup, skincare, body, fragrance, nail color, and haircare. Sephora South East Asia provides customers across the region with a u ...
Why join us: SEPHORA บริษัทเครื่องสำอางและน้ำหอมชั้นนำทั้งในสหรัฐอเมริกา และทวีปยุโรป มีสาขากว่า 1,700 แห่งทั่วโลก เพื่อรองรับการเปิดสาขาใหม่ในประเทศไทย ทาง SEPHORA ต้องการสรรหาบุคคลากรที่มีความกระตือรือร้น มีแรงบันดาลใจ หลงใหลในธุรกิจด้านความงาม เพื่อร่วมงานกับเรา
Benefits
- Social Security
