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Skills:
Statistics, Industry trends, Meet Deadlines
Job type:
Full-time
Salary:
negotiable
- Provides operational leadership team to a team of individuals accountable for service offer management.
- Sets the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
- Investigates and solves client problems which have been escalated by the team.
- Assists with the preparation of bids and proposals to clients and remains up to date with deals in the pipeline to ensure a smooth transition from Sales to Delivery.
- Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
- Investigates all line support calls and identifies the root cause of incidents, events and problems to ensure proactive future management.
- Takes full ownership for managing the escalated incidents, requests, events and/or problems to resolution within the service level conditions.
- Provides continuous feedback to clients and affected parties and updates all systems and/or portals as prescribed by company procedures.
- Follows the required handover procedures for shift changes to ensure service continuity and manages resource allocation to achieve service level agreements.
- Assists with the analysis of statistics and other data to determine the level of client service provided.
- Contributes to and assists with the maintenance of the information technology site plan.
- Assists with the identification of user and employee training requirements.
- To thrive in this role, you need to have: Seasoned knowledge of technical services, IT service management, and related technologies.
- Ability to stay up to date with industry trends, emerging technologies, and best practices.
- Seasoned knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
- Seasoned understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
- Good client-facing and communication skills, with the ability to build and maintain strong client relationships.
- Developing management qualities, including the ability to learn the skills to inspire and mentor a team.
- Displays the ability to facilitate presentation of technical and complex matters to a diverse audience.
- Ability to analyze data and produce reports on issues and recommend resolutions.
- Ability to multi-task, set priorities and meet deadlines.
- Seasoned knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Academic qualifications and certifications: Bachelor's degree or equivalent in Business or Information Technology or related field.
- Master s degree or equivalent in Information Technology or Business Administration preferred.
- ITIL certification is desirable.
- Relevant technical certifications as required.
- Required experience: Solid experience in similar role within a related global technology environment.
- Moderate level of experience operationally managing a technical team.
- Solid experience dealing with clients and managing service levels.
- Solid stakeholder engagement experience at all levels in the organization.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Experience:
3 years required
Skills:
Procurement, English
Job type:
Full-time
Salary:
negotiable
- Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait times, and strengthen synergy with the SPX network. This includes integration of various warehousing models such as main warehouses, satellite warehouses, extended storage facilities etc.
- Business Scenarios Modelling: Evaluate potential supply chain models and benchmark against global and regional best practices to identify long-term opportunities.
- Decision-making & Cost-Benefit Analysis: Identify key decision points throughout eac ...
- Strategic Project Execution: Lead initiatives to grow adoption of Shopee s fulfillment services or improve end-to-end supply chain efficiency (e.g. shipping fee strategy, order consolidation).
- Cross-functional Collaborations: Work closely with Warehouse Operations, SPX, Procurement, and other teams to evaluate business scenarios and drive network expansion plans.
- Requirements: 3-7 years of experience, ideally in strategic planning, network design, supply chain strategy, or consulting.
- Strong analytical skills: capable of scenario building, forecasting, and interpreting business impact through numbers.
- Strong numerical acumen with good understanding on key drivers.
- Creative and critical thinker who can challenge the status quo and explore more efficient operating models.
- Able to connect the dots between spreadsheet numbers and on-the-ground operations.
- Strong English communications skills in both written (e.g. strategy decks) and verbal (e.g. cross-functional meetings).
- Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
Experience:
No experience required
Skills:
Human Resource Management, Management, Leadership Skill, Problem Solving, Positive Thinker, Thai
Job type:
Full-time
Salary:
฿22,000 - ฿27,000, negotiable
- Fully handling all basic Human Resource operations.
- Calculating payroll.
- Submitting legal & tax documents.
- Calculating sales & relevant commission.
- Recruiting new members for the team.
- Ensuring a positive working environment at all times.
- Solving daily problems as well as analyzing & moving towards long-term goals for the company's growth.
- This job requires fluent Thai.
- This job requires good diplomatic & leadership skills.
- This job requires basic understanding of Microsoft Office.
- This job requires good self-initiation & management skills.
- This job requires someone who is senior & has experience in managing people.
- Is This Job For Me.
- This job is for someone who is interested in Human Resources.
- This job is for someone who wants to handle an essential function of a business.
- This job is for someone who likes to see all aspects of a business area.
- This job is for someone who likes people & problem-solving.
- Why Work With Rapos Group.
- We are a family-owned enterprise. This value runs deep in our company where we are a close-knit team that works together.
- We believe in developing our team members to their fullest potential. You can start in any position with us today but if we see your skill & dedication, we will always try to open more doors for you.
- Our working style is results oriented. We don't care how many hours you put in, we care what you get out of those hours & where it will take our company.
- We try to keep our working environment friendly & enjoyable while being a meaningful learning experience to all our team members always.
- If this job sounds like you, we look forward to seeing your application!.
Job type:
Full-time
Salary:
negotiable
- Responsible for business process analysis, design, and optimization to enable routine delivery of exceptional performance and positive business results through improving reliability, increasing simplicity, improving service level and enable growth.
- Ensure feasibility, viability, completeness, effectiveness, and sustainability for the implementation of proposed appropriate resolution.
- Swiftly understand business perspectives, user requirements and key performance output variables associated with the assigned projects.
- Determine key process input variables, conduct statistical data analysis, identify opportunities for improvement, and proposed elegant resolutions.
- Create and document business requirements, test procedures and test scenarios for user acceptance test.
- Work with process owners and stakeholders to identify risks and control from the process redesign/ defined improvement solution.
- Transform traditional business process through the concept of digitization and/or process automation where appropriate.
- Apply business process improvement methodologies; e.g., Lean Six Sigma per the problem statement characteristics.
- Apply appropriate various process improvement tools including Workflow, Robotic Process Automation (RPA) to meet end-to-end requirements.
- Explore and identify new innovative technology or solution for process reengineering/ digitization/ automation or able to come up with a revolutionize idea.
- Implement processes initiatives to enhance cross-enterprise integration.
- Work in a project based organization where process expertise and project management skills will be heavily utilized.
- Manage stakeholders, develops and delivers effective presentations.
- Major Accountabilities.
- Cooperate closely with users/Process Consultants and perform business requirement analysis, then contribute technical assessment to identify functional & non-functional requirements.
- Plan, estimate and manage implementation timelines.
- Contribute all aspects of the software development lifecycle.
- Design and develop software features and manage complex issues.
- Develop strong software development principles and best practices.
- Review and ensure quality of source code.
- Review and manage detailed work plans.
- Understand teammates natural behaviors and skills and be able to manage resource efficiently.
- Manage and coordinate to deliver high quality projects.
- Provide recommendations for implementation options and system design.
- Provide technical consulting to the team.
- Consult with users to identify system purpose and output needs.
- Motivate and lead the software development team to adopt and advocate for best practices, reusable functions, and module design.
Skills:
Java, JSON, SQL, English
Job type:
Full-time
Salary:
฿60,000 - ฿85,000, negotiable
- Bachelor's degree or higher Computer Science, Software Engineering, or a related field.
- At least 3 years in system analysis and design.
- Knowledge of IT infrastructure, cloud technologies, and system integration.
- Strong technical expertise in networking, storage, and databases.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Proficiency with specific tools and programming languages may be required (e.g., Java, JSON, SQL).
- Familiarity with software development methodologies like Agile.
- Ability to work collaboratively in a team environment.
- Good English communication.
- Please note that we will get in touch with shortlisted candidates only.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN
- (https://krungsri.com/bprivacynoticeen).
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- สอบถามข้อมูลเพิ่มเติม: Talent Acquisition Center.
Experience:
No experience required
Skills:
Enthusiastic, High Responsibilities, Good Communication Skills, Service-Minded, Teamwork
Job type:
Full-time
Salary:
฿20,000 - ฿30,000, negotiable
- To be presentable & represent the products & services of the group & its companies when customers arrive at the office.
- To guide & help all visiting customers, suppliers & vendors.
- To initiate in the sales process for potential customers once identified if they are here for purchase.
- To help assist with calls & inquiries & coordinate workflow throughout the office.
- This job requires someone who is fluent in Thai and English.
- This job requires a detail-oriented person.
- This job requires someone who is good at analyzing customers.
- This job requires someone who is confident, professional & can work well under pressure.
- We are looking for someone who has an eager interest to grow further in sales, CRM, business development, assistant or hospitality related roles.
- We are looking for someone who is passionate & wants an opportunity to both learn & grow to the next level as a team together.
- Our hiring policy is simple. We look at your ambition, your attitude, your ability to adapt, your passion, and your motivation to grow.
- We are hiring many positions for both our textile & hospitality segment. If you believe your skills may not precisely align with this position but would still love to work with us, we insist you to please do not hesitate to submit your resume to us, and we look forward to hearing from you!.
Skills:
Finance, SAS, SQL
Job type:
Full-time
Salary:
negotiable
- Bachelor and/or Master Degrees in Computer Science, Information Technology, MIS or related fields.
- Minimum 5 years of working experience in Banking or Financial Institutions.
- Minimum 5 years of working experience in MIS/Business Analysis functions.
- Experience in Consumer Finance products e.g. Credit card, Sale Finance and Personal Loan.
- Good in Database and Data Warehouse Knowledge.
- Strong in programming skill especially SAS, PL/SQL, R, Python.
- Strong in analytic, data visualization, reporting software such as SAS, Tableau, SQL, Business Objects, Cognos and related software.
- Strong comprehensiveness in Microsoft Office such as MS Word, MS Excel, MS Access, and MS PowerPoint.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LINE: Krungsri Career.
Skills:
Power BI, Finance, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Develop and manage people cost budgets (annual plan, quarterly estimation), ensuring accuracy and alignment with organizational goals.
- Analyze people cost and compensation & benefits data to support decision-making and maintain market competitiveness.
- Prepare and present reports using Excel and Power BI for management review.
- Collaborate with HR Business Partners and Finance teams to monitor and control workforce costs.
- Develop, review, and update HR policies related to total rewards and compensation.
- Study market trends and propose general compensation & benefits initiatives to enhance employee experience and competitiveness.
- Support the implementation of total rewards strategies and policies.
- 3-5 years of experience in total rewards, compensation, or related HR functions..
- Strong proficiency in English (written and spoken) and analysis..
- Advanced skills in Microsoft Excel and Power BI for data analysis and reporting..
- Experience in budget development and management for people costs..
- Detail-oriented with strong analytical and problem-solving skills.
Experience:
10 years required
Skills:
English, Thai
Job type:
Full-time
- Develop and execute a comprehensive sales strategy to attract institutional clients, aligning with Coins.co.th's business objectives.
- Define the vision and mission of the company and position it effectively within the broader crypto ecosystem.
- Establish new client relationships and enhance wallet share and satisfaction among existing clients.
- Leverage existing relationships with market makers, high-frequency firms, proprietary trading firms, and quantitative trading firms in both the cryptocurrency and traditional finance sectors.
- Participate in community events and activities to boost the company s presence and visibility.
- Assess and develop new client-led product ideas that could deliver significant, long-term revenue potential.
- Collaborate with Product Development to devise and sell innovative products and services to Coins.co.th clients.
- Represent Coins.co.th in international forums, including roadshows and stakeholder interactions, to promote the company's interests and expand its global footprint.
- More than 10 years of experience in institutional sales, with a focus on banks, financial institutions, and/or cryptocurrency exchanges.
- Proven experience in a sales, account coverage, business development, or sales & trading role for a tier-1 cryptocurrency or traditional finance exchange (spot or derivatives) or investment bank.
- Broad understanding of derivative markets and products, along with experience in providing solutions to clients needs.
- Demonstrable experience in sales and relationship management of institutional clients in the financial sector.
- Deep understanding of cryptocurrencies, digital exchanges, Web3, blockchain, and digital assets.
- Ability to produce a narrative to customers around a broad portfolio of solutions to help meet business objectives.
- Experience in a high-growth, entrepreneurial environment.
- Hunter mentality with excellent interpersonal skills.
- Experience in operating a financial service in relevant industries, such as crypto/blockchain or fintech.
- Proven experience in P&L management.
- Experience with web growth marketing and the ability to run marketing strategy.
- Analytical expertise and data-driven decision-making skills, with mastery of financial models and projections.
- Excellent presentation and communication skills; public relations experience is strongly preferred.
Skills:
Social media, Analytical Thinking, English
Job type:
Full-time
Salary:
negotiable
- Affiliate Strategy & Growth: Collaborate with affiliate partners to develop social media strategies. Design large-scale campaigns to engage affiliate communities and drive initiatives to increase GMV and platform contribution.
- Influencer Acquisition: Identify high-potential KOLs and influencers through targeted internet searches. Acquire new partners by reaching out via cold calling and professional invitations to join the Shopee Affiliate Program.
- Brand Ambassador & Celebrity Management: Support the Brand Ambassador strategy, incl ...
- Performance Enhancement: Strengthen relationships with existing affiliates and partners to enhance overall campaign effectiveness and ensure high-quality collaboration.
- Requirements: Education: Bachelor s degree in any field (Fresh Graduates are highly encouraged to apply).
- Communication: Strong command of English and Thai, with the ability to communicate clearly and persuasively.
- Market Awareness: Strong interest in social media trends, influencer marketing, and the e-commerce industry.
- Interpersonal Skills: Natural ability to build relationships, negotiate, and collaborate with diverse groups of people.
- Adaptability: Proactive attitude with a willingness to learn in a fast-paced and dynamic environment.
- Analytical Thinking: Ability to combine creative ideas with logical thinking to drive measurable results.
